4 | SEPTEMBER 2019
News
Installer News is
sponsored by FENSA
“SOLID SERVICE, FROM
DESIGN TO INSTALLATION”
Philip Annear Windows Ltd
is a small specialist company that
provides, supplies and installs
high quality aluminium, timber
and PVCu glazing to customers in
Cornwall and Devon. With over
35 years of experience in the
glazing industry, the Truro-based
business has an impressive port-
folio of loyal customers around St
Mawes and the Roseland Penin-
sula. Philip Annear Windows Ltd
prides itself on delivering a solid
service, from design to instal-
lation, and works closely with
builders, architects and structural
engineers to create the very best
glazing design innovations on the
Cornish coast.
Here, company founder Philip
Annear, explains why working
with Fenster Fabrications is the
future when ordering aluminium
glazing for his customers and
their varied home improvement
projects in the UK.
“We’re only a small company
so working with fabricators who
can deliver a good, quality service
that is fast and efficient means
everything to us.
“When you’ve paid upfront,
and you’re trying to plan out
your busy workload, it is vital
that suppliers keep to their word
and pull out all the stops to get
products out on the week they’ve
said. This is exactly how a good
business should run. Once my
order has been placed, it’s very
reassuring to receive an immedi-
ate acknowledgement from the
team at Fenster telling me when
the product, either a window or
door, will be ready.
“It means I can schedule the
installation, put the job in my
work diary, and let customers
know when we will be coming
to complete the task. What’s been
equally helpful is the personal-
ised brochure showcasing Fenster
products which has enabled us to
secure more business.
“Delays on delivery can cost
me valuable time and money, and
that’s not acceptable. Fenster Fab-
rications understand that when
you’re a fairly small business,
this simply can’t happen, and I
know they try to be supportive to
smaller firms.
“Within the last six months,
I’ve ordered patio doors, bifold
doors and other smart aluminium
systems from Fenster. Since the
beginning of this year, we have
worked well together and staff at
Fenster Fabrications know how
important it is for me to deliver a
project on time and without any
last-minute glitches. I pride my-
self on providing a professional
installation. The team there seems
to understand how important it is
to provide a professional service
to customers – and that is some-
thing that means a lot to us.
www.fensteruk.net
P&P GLASS SEE THINGS
CLEARLY WITH PURPLEX Epwin Window Systems
becomes member of Council
for Aluminium in Building
Surrey installer P&P Epwin Window Systems
Glass is set to ramp up its
marketing with Purplex af-
ter an impressive 12 months
since linking up with the
industry’s leading full-ser-
vice marketing agency.
Purplex has been gener-
ating between 50-100 leads
per week for P&P – and
there are big plans for fu-
ture growth.
Managing Director of
P&P Glass, Tom Scanlon,
met with the Purplex team
to discuss their marketing
strategy, which will include
a showroom launch cele-
brating 35 years in business
and local initiatives, such as
a link up with a homeless
charity.
“Appointing Purplex to
handle our marketing has
been a fantastic decision,
which the results back- has been an important part
of the PVC-U sector for over
40 years. Now, the UK’s
most successful systems
supplier, has just joined the
Council for Aluminium in
Building (CAB), the largest
UK aluminium in building
trade association.
Gerald Allen, Epwin
Window Systems’ Marketing
Manager, said: “We take our
up,” said Tom. “Their lead
generation expertise has
been hugely important in a
difficult market to sustain
our growth in the last 12
months.
“But we don’t want to
stop there, and the team at
Purplex have come up with
some exciting ideas moving
forward. We appointed
Purplex for their window
industry expertise and it
has helped provide the
perfect marketing strategy
for us.”
www.purplexmarketing.com
responsibilities towards the
sectors we work in very
seriously. With the launch of
Stellar, our ground breaking
new aluminium window
and door system, it was
important to us to join the
biggest trade association for
the material.”
CAB’s mission is to pro-
mote the use of aluminium
in building by being the
recognised voice of the
sector. Its members include
consultants, fabricators, in-
stallers, systems companies
and many specialist product
supply and manufacturing
companies. It provides high
quality technical informa-
tion and guidance on regu-
lations, standards and best
practice and is proactive in
a number of aluminium and
sustainability initiatives in
the UK and internationally.
www.epwin.co.uk