Business
Read online at www . proinstaller . co . uk
OCTOBER 2024 | 59
Business
FIVE SILVER ANNIVERSARIES CELEBRATED AT HOPPE ( UK )
In the year that Tiger Woods won his first PGA championship , the EU introduced the Euro , and the London Eye was first unveiled to the public , five new starters began their career at HOPPE ( UK ). Now , 25 years later , finance director Andrew Biggs , sales administrator Lynne Murray , logistics manager Christopher Mills , distribution centre supervisor Dave Murray , and stock controller Dave Lane are celebrating their silver work anniversaries .
Ged Ryan , CEO of HOPPE ( UK ), said : “ Over half of the UK team has been with the business for more than 10 years , and that loyalty is at the heart of our success .”
HOPPE has been established in the UK for more than 35 years , and this year also marks 25 years since HOPPE ( UK ) moved into its purpose-built distribution centre and head office in Gailey Way , Wolverhampton . On average , 350 orders leave the 50,000 sq ft warehouse and distribution centre every day , being sent as far north as Inverness and as far south as the Channel Islands .
www . hoppe . com
NEW FACE TO BOOST SCOTTISH PRESENCE
Jordan Davidson has joined Glazerite in the newly created role of Area Sales Manager , Scotland , to underpin the service the fabricator offers existing customers based there . It follows the growth of
Glazerite ’ s product portfolio , which now includes the Deceuninck profile system alongside its VEKA and Residence Collection offering , and the recent opening of its North Division in Barnsley , South Yorkshire .
Scotland-based Jordan has spent nearly a decade in the fenestration industry and will help Glazerite strengthen its positioning and the support it offers its installers situated north of the border . He says : “ As a fabricator , Glazerite offers installers a huge range of products and solutions designed to deliver first-class installations and grow their business . I am looking forward to meeting our existing customers and welcoming new ones in the near future .”
Jeff Dunn , Group Sales & Commercial Director of Glazerite says : “ It is our aim to strengthen our presence nationwide while continuing to deliver what our installers want and need – exceptional customer service and leading , high-quality products .”
www . glazerite . co . uk
New Online Portal Upgrades Customer Service
Apeer has launched a new , online customer services portal that provides a more efficient way for trade partners to register aftersales and warranty queries as well as making it easier to follow up on their progress . When logged into the new portal , Apeer ’ s trade partners will also have direct access to product technical information and documentation , detailed care , fitting and warranty guides , plus additional FAQs and valuable marketing materials .
The product of eight month ’ s intensive development by Apeer ’ s dedicated technical team , the new , bespoke portal has been created entirely in-house and as a result has been expertly tailored to the needs of its extensive customer base .
Apeer ’ s Managing Director , Asa McGillian , explained : “ Trade partners can still use our existing customer service , cs @ apeer . co . uk if they wish , but the new portal has been designed to allow them to operate more effectively – it also means they can pass on these efficiencies to the end user , enhancing their own level of service and brand reputation in the process .”
www . apeer . co . uk
RAFT OF PROMOTIONS STRENGTHENS MARKETING AGENCY ’ S INDUSTRY POSITION
A wave of internal promotions at leading UK marketing agency Purplex is aimed at strengthening the company ’ s position and improving its client experience .
Six members of staff , all of whom are based at the company ’ s HQ in Worle , near Weston-super-Mare , have been rewarded
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for their hard work and commitment by Purplex MD Andrew Scott .
Ruslan Uvarov ( Head of Performance Marketing ), Laea Marshall ( Digital Content Strategist ), Rebekah Hewett ( PR Strategist ), Leigh Joseph ( Social Media Strategist ), Charley Roberts ( Head of Content and Social Media ) and Mike Poole ( Senior Paid Media Executive ) have all been promoted
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to their current roles as the company refines and perfects its core offering .
Purplex is celebrating its 20th anniversary this year and is growing quickly to meet the demands of new and emerging technologies . Last year the company passed the 100-employee mark and is keen to add more specialist staff to its payroll .
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www . purplexmarketing . com |