Glazerite ’ s customers range from commercial installers to sole traders focusing on home renovations . To best meet their needs , we tailor our approach , working closely with our installer partners to understand their challenges , the markets in which they operate , and the demands of their own customers .

For commercially-focused installers , that might come in the form of in-depth product knowledge or non-standard offerings , while domestic installers might look for added value in the form of marketing support . Technical advice can be hugely important and beneficial for our

customers , and we offer support in areas including product specification and the latest building regulations and compliance .

Partnering with VEKA gives our installers access to sound technical advice from VEKA Technical Director , Paul Kennington , and his team along with our own technical experts , ensuring projects are delivered on time and in scope and highlighting any concerns early on .

Glazerite ’ s sales and technical teams also have access to VEKA ’ s WinDoPlan . This clever tool means we can assist commercial installers with drawings and design amendments and run scenarios

on how the products will perform based on factors like frame design , wind loading , and installation postcode . It means we can provide customers with insight at every stage of the project , from the initial tender to the final installation .

By being involved with our installers right at the start of projects , we can help prevent them wasting time and money further down the line . Having input early means we can support with amends , suggestions and alternatives that can make a real difference to the project , determining at quote stage if the frame design will meet the necessary criteria and current testing guidelines for all

accreditations . Using WinDoPlan means we can assist in the design stage with the necessary technical cross-sectional drawings , using formatted drawings that can be dropped into planning tools with just a few clicks of a mouse .

The invaluable support of Paul Kennington and the VEKA technical team was called upon recently for a customer looking to install 90 inline patio doors in a high-rise building , with our sales team concerned about possible wind loads . Following a discussion with Paul , he highlighted a further issue with the number of hours of sunlight the dark foil doors would be exposed to . It was suggested to the client that the specification be changed for more suitable French doors , which was agreed to , and the installation has since been successfully completed .

Paul , who is an integral part of the GGF systems group , is a leader in his field and his knowledge and expertise gives our installers a competitive edge . Alongside sound technical advice , VEKA also excels at sustainability , leading the way in delivering a closed-loop recycling system for UK fenestration through VEKA Recycling , based very close to our HQ in Wellingborough . We often take customers and prospects to the site to demonstrate its incredible capability , and it never fails to impress . In 2023 , we agreed on a deal for virgin offcut material and frames for disposal to be collected and recycled , which will contribute to reducing waste to landfill and ensure that materials are kept within the UK .

At the heart of the Glazerite-VEKA partnership is a desire to provide our installer partners with a broad choice of high quality products and tailored technical solutions , underpinned by a strong supply chain and exceptional customer service .

www . glazerite . co . uk