In addition to offering high-quality replacement roof products , tiled-roof specialists SupaLite , are committed to delivering the best customer service .

And one company that ’ s truly benefitted from this great service for over two years is Elmhurst Windows .

Since the early 1970s , the Yorkshire-based company has installed thousands of replacement windows , doors , and roofs for conservatories and orangeries across the county .

Elmhurst Windows ’ Managing Director Richard Abrahams said : “ We have been with SupaLite

since 2020 , and after having challenges with an existing supplier , it was refreshing to buy roofs directly from a company that offers excellent service and provides fantastic communication .

“ As a supplier , SupaLite certainly tick all the boxes , and this move is one of the best things we ’ ve ever done .”

Dedicated to offering the best support to its customers throughout the whole process , SupaLite ensures they can quickly answer any queries .

“ As far as technical support is concerned , we sometimes find there are questions and challenges that our fitters have on site .

But , without hesitation , SupaLite ’ s technical team is always on hand ,” adds Richard .

“ Depending on what we need , they ’ re happy to jump on the phone or send across any technical information we need via email . Working with the team is such a positive experience that we ’ d highly recommend .”

The quality of the SupaLite systems also receives high praise from the Elmhurst team , as Richard explains .

“ I always listen to the feedback from our installers because they ’ re the ones on the frontline , and they say SupaLite products are incredibly easy to fit .

“ Like anything new , there are always a few challenges but once the team is on site , the efficiency of the high-quality system means the time to complete an installation is very very quick .

“ SupaLite goes over and above what we expect to help keep us in the loop and that ’ s so important when you ’ re trying to run a business successfully . As a registered installer of SupaLite , I can see first-hand that they ’ re dedicated to keeping their customers happy , to help make everything run smoothly .”

Cassie Watters , Sales and Marketing Manager at SupaLite , said : “ We ’ re delighted that Elmhurst Windows

are happy with the service and products they receive from us . “ We ’ re incredibly passionate and committed as a team to build great working relationships with our customers and this is something we will continue to deliver in the future .”

All ambitious installers looking to grow should become a member of the exclusive SupaLite Registered Installer Scheme to access a full range of benefits including , a dedicated account manager and on-hand technical support .

For more information on how to join this scheme visit : https :// www . supaliteroof . co . uk / trade /