6 | OCTOBER 2019
News
Read online at www.proinstaller.co.uk
TITAN BY NAME
Nestled behind a local high street in Somercotes, Derbyshire, when you
first visit Titan Trade Windows, you may be forgiven for thinking the
door and window fabricator is somewhat of a modest manufacturer. A
warm welcome in a ‘bijous’ reception followed by a friendly handshake
from company founder and MD Leigh Titchener, and it’s through to
the shared office for a cup of tea and a chat, followed by a tour of
the factory, a brief history of the business, and some insight into the
present and the future forecast of the fabricator. It’s here that two
Pro Installer colleagues soon realise that ‘Titan’ is the perfect name
for the team with great expectations, a bright future; and a grand
brand with very big ideas, that are already being delivered on…
“When we first started
the business, we would go
through the phone directo-
ries looking for installers to
phone,” begins Leigh, “and
now we’re just about ready
to launch a new look, state-
of-the-art website.”
Of course, it’s no surprise
that a modern manufacturer
would have a website, but
the design and development
of a new one at the time of
Pro Installer’s visit gave a
little glimpse into the go-
ings-on at the Alfreton site.
It’s an exciting time for Titan
Trade Windows, for many
different reasons. A new
flush sash window using
Spectus profile, a potential
expansion – if increasing
demand warrants it – and of
course the refreshed online
presence, to name juts three
reasons we came over to
Titan HQ. There’s no website
without any product howev-
er, so what else will we see
on its pages, once it gets a
refresh?
“We use Spectus profile,
first and foremost,” Leigh
continues, “so the catalogue
would be just as you’d
expect from that type of
material, but we also supply
aluminium. When we started
out, we had a clear vision of
what we wanted to provide
to both the trade and the
DIY sector, and that’s exact-
ly what we’ve been doing
for over 15 years.
“We manufacture case-
ment, tilt and turn, mock
sash and vertical slider
windows, and, we took the
decision to fabricate the
Optima flush sash system
at the back end of last
year; based on the stun-
ning aesthetic look of the
window with options for
mechanical joints to give
a traditional timber joint,
beautiful hardware choices
and Yale locking; we knew
this would be a hit with
our customers, and we
are already we are seeing
excellent growth.
“In terms of doors, we
have a portfolio of residen-
tial, French, in-line patio,
tilt and slide, and bi-fold-
ing doors; added to that a
catalogue of conservatories;
we’ve built a name for our-
selves, from the ground up,
on choice of product and
quality units.
“Fab&Fix hardware offers
the finishing touch for door
and window furniture, as
we believe in attention to
detail right down the line,
and cheap fixtures and fit-
tings would ruin the overall
effect and life span of a
product, if used.”
Over the last few years
the Directors have been
constantly investing in ma-
chinery, the first big invest-
ment made was to install a
Stuga fully automated saw
and machining centre, this
was followed up recently
with the purchase of two
Haffner Murat four-head
welders and also a Haffner
Murat CNC machine.
To think that Titan’s
reputation has been built
on product and production
alone is humble on Leigh’s
part. A quick look at the
company’s online reviews
and testimonials shows that
customer service is just as
important to the Titan team.
Customers seem more than
happy to leave glowing
reports of the experience
they’ve had with a body
of staff that are ‘fantastic’,
‘great’, ‘helpful’, in fact
there’s a compliment for
almost every letter of the al-
phabet assigned to everyone
in the team from the front
office to the shop floor.
Thinking back to one
of Leigh’s first comments
of calling installers in the
phone book when Titan
first set out, it’s nice to see
this personal touch hasn’t
faded with time, even as the
company has grown, and
continues to evolve.
Looking to the future the
Titan directors are in the
process of looking for a
new facility in the region of
20,000 sq ft; this will allow
both the customer base and
the product range to grow
further, and place the com-
pany and its team on the
continued path of success
it has enjoyed in its first 15
years.
www.titantradewindows.co.uk