Pro Installer October 2015 - Issue 31 | Page 28

28 OCTOBER 2015 PRO INSTALLER PRO NEWS www.proinstaller.co.uk ‘LOYALTY’ REWARDED Profile 22 has been nominated as a finalist in this year’s G Awards in the hotly contested Promotional Campaign of the Year – Trade Category, for its ‘Fabricator in Focus’ promotion. The ‘Fabricator in Focus’ campaign set out to add value to Profile 22 customers’ businesses and share their successes and development. Running between September 2014 and May 2015 it was based upon insights into what makes a truly rewarding customer/supplier relationship. It was delivered through a series of trade press advertisements featuring quotes from Profile 22 customers and extensive social media activities that included short videos, all of which celebrated the success of the brand’s customers. Profile 22 Brand Manager, Katie Leese, explained: “Customer loyalty is often taken for granted but for Profile 22 that couldn’t be further from the truth. Loyalty is an incredibly valuable asset and the Fabricator in Focus campaign isn’t just a promotion of our best and greatest, it’s an insight into what makes a truly rewarding customer/ supplier relationship. “We are very excited to be nominated and the G15 Awards evening will be a very exciting time for us; we would love to win the category as the rubber stamp on what has been a very exciting and successful campaign for Profile 22; and of course our customers!” Further information on Profile 22 can be found at www.profile22.co.uk BECOMING WORLD CLASS Phoenix Doors has recruited Karen Sandford as Operations Manager to oversee production at the company’s two PVC door panel and composite door manufacturing sites. A Commitment to Online Marketing London based installers Dolphin Windows are a company investing in modern marketing techniques. The Network Veka installers from Chingford approached Purplex Marketing nine months ago looking for a marketing agency to develop a unique strategy to increase their leads. Sean Scott, Business Development Manager, from Purplex commented: “Our first port of call was to create a best in class, mobile friendly website for Dolphin Windows, complete with modern re-branding. We know that during the buying process customers are going to visit your website - so it was critical to ensure that the Dolphin Windows website reinforced their experience, linked with Network Veka and built trust in the Dolphin brand.” Once the new website had been launched, Purplex created a powerful online marketing campaign driving traffic and leads, whilst also supporting Dolphin with newspaper advertising and email campaigns. Paul Lunn, General Manager from Dolphin, commented: “Purplex has an excellent understanding of the double glazing industry which is particularly advantageous. We are confident that Purplex will continue to deliver on its promises and therefore have just increased our monthly advertising budget with the company.” Dolphin realised the benefits of a joined up approach to marketing, developing a strong partnership with an agency with exceptional skill sets. Purplex are a full service marketing agency with over 40 staff, specialising in the glazing industry. To find out more visit www. purplexmarketing.co.uk Karen brings more than 30 years’ broad manufacturing experience to her new position, including a recent similar executive role in the security and fire doors sector. Her key responsibilities include planning and implementing process improvements to align with MASCO UK Window Group policy, ensuring that the business continues to move forward offering the best up-to-date quality products delivered on time, every time. Commenting on her role, Karen says: “I’m relishing this new challenge and we’re starting to see improvements already. As we continue to increase efficiency and further enhance our operations, Phoenix has the potential to become a World Class Manufacturing company. Achieving this status is the long-term goal.” Another priority is planning for a dedicated second production line to cope with demand for Meridian, Phoenix’s 70mm double-rebated premium composite door range, which is proving popular with installers and homeowners alike. Haydon Statham, Phoenix Doors’ Sales Director, said: “Having grown at phenomenal speed this year, we’re getting smoother and slicker. Karen’s manufacturing knowledge, expertise and approach is already making a positive difference to our production schedules and customer deliveries.” For more information, please call Phoenix Doors on 01487 740469, email [email protected] or visit www.phoenixdoorpanels.co.uk