31
PRO INSTALLER NOVEMBER 2014
PRO NEWS
@proinstaller1
Only £1m paid in
insurance remedials
throughout
18-year history
Network VEKA, the pioneering glazing industry standards organisation
has, over an 18-year history, settled remedial insurance claims
totalling £1m, paying testament to the quality workmanship and highspecification products supplied and installed by its member companies.
Founded by a group of
like-minded companies
in 1996, Network VEKA
aimed to redress the
balance of public opinion in an industry beset
by problems, not least
a reputation for pushy
salespeople and shoddy
workmanship.
Besides its commitment
to using high-specification
VEKA products, Network
VEKA accepts only companies that can demonstrate
superior levels of workmanship and invests in them
to ensure their standards
maintain and even surpass
desired levels. Consequently,
its confidence in the service
provided means Network
VEKA member companies
can offer their customers
the organisation’s 10-year
insurance-backed guarantees for all aspects of the
installation.
Network VEKA MD,
John Ogilvie, explains, “Of
course, we hope Network
VEKA customers never have
to claim on their insurance
but we also want them to
know that, in the unlikely
event they do have a problem, we have a track record
of paying for legitimate
work; otherwise we’ll end
up paying for it!
“Considering that our
150-strong membership
‘averages around 16,000
installations in a year’
claims. It’s why Network
VEKA only has the best
installers; it’s in our interest
to ensure they do quality
collectively averages around
16,000 installations in a
year, worth cumulatively
over £850million, over an
18-year period £1m is an
impressively low amount to
have been claimed in remedial costs.
“We certify all our installations with our industry-leading insurance-backed guarantee, administered in-house,
so customers have just one
company to call should they
need to make a claim.”
For more information visit
www.networkveka.co.uk
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