Pro Installer May 2024 - Issue 134 | Page 48

Business
48 | MAY 2024

Business

Read online at www . proinstaller . co . uk

2024 : A YEAR OF OPPORTUNITY - IF YOU WORK HARD FOR THEM

Growth and success aren ’ t just around the corner . For Conservatory Outlet and its network of independent Premium Retailers , success is in the here and now , as Greg Kane , Conservatory Outlet ’ s CEO , explains :
For all the talk of doom and gloom , 2024 has been a year of opportunities - if you work hard for them .
The wider market may be slowing down as homeowners continue to be careful about opening their purse strings . Inflation remains high , though the rate has shown signs of stabilising . People and businesses alike are becoming accustomed to managing interest rates over 5 %. It has been accepted that the days of interest rates of less than a percentage point are long gone , and everyone is planning accordingly .
People are still willing to spend money to improve their homes . That fact has never really wavered , even during the past 18 months when interest rates and finances began to rise month-on-month . People ’ s needs haven ’ t changed . Homeowners still need new , more energy-efficient windows . They still want new , safer and more design-led doors . They still want to add value and space to their home with a new or rejuvenated living space .
It ’ s just the ease at which they are willing to commit has changed .
If you look closely enough , leads , sales and the potential for smart , agile businesses to grow have remained . Fabricators and retailers across the country have to work smarter – and in many cases harder – to tap into it .
Those that do , have seen phenomenal results .
Over the first three months of the year , our Premium Retailers have grown by 17 % year-on-year . Sales have been incredibly strong , with several retailers recording their highest-ever monthly turnover .
As a fabricator , Conservatory Outlet plays an active role in helping our customers not only maintain their business but grow it . We do that by keeping ahead of the competition and adapting to the market , from both B2B and B2C perspectives .
I noted earlier that fabricators and installers have had to work smarter and at times harder to grow . We ’ ve provided our customers with fully-funded sales training sessions that were tailored to address shifting consumer behaviours . Over 100 sales professionals benefitted from this and our Retailers are clearly reaping the rewards .
In addition , through our leading inhouse marketing team and partner digital agency , we have doubled our efforts to secure a stream of strong , convertible leads . Again , it ’ s all been about quickly adapting to consumer behaviour , rather than waiting for the dust to settle and then setting a course of action . We ’ ve been decisive with our advice and guidance .
And the result has been more leads and more sales .
I ’ ll touch on the new build sector and commercial sectors too . Our internal figures show a clear growth in contracts , sale values and tenders received . This is in no small part due to our size and ability to scale quickly in a way that doesn ’ t threaten our day-to-day operations .
This has been done by design , and with our commercial and trade partners in mind . That section of the market can harness Conservatory Outlet ’ s manufacturing
and operational capacity , one that ’ s built in a slightly different way to those fabricators who have run close to the bone , requiring a constant wave of low-volume orders to remain solvent .
We ’ ve secured several high-profile contracts by being able to step in late and complete plots - and in some cases entire developments - quickly .
As a business , we too have been making advancements .
In January , we rolled out our next generation of composite doors , allowing our customers to offer a growing collection of door designs and colours that are exclusive to them . We ’ ve also developed a new living space system and have further product lines in development , that we will be announcing shortly .
These will sit alongside and enhance our existing exclusive product ranges . These ranges are vital to the success of our Premium
Retailers as they provide them with a clear competitive advantage .
Internally , we have invested further in our infrastructure , our staff and our processes . We have introduced multiple new production lines to expand our capacity , hired more people and we have further improved our already leading product quality .
Further opportunities are indeed on the horizon .
But why wait for them when there are opportunities today ? There are plenty of them and Conservatory Outlet will deliver them to you .
If you ’ re an installer that ’ s willing to work hard for them and work with an organisation that ’ s forward-thinking and truly set up to help you grow month after month and year after year - no matter the conditions – you ’ ll thrive .
www . conservatoryoutlet . co . uk