44 | MAY 2022
Installer Support
NEW FACILITY TO FURTHER SUPPORT INSTALLER NETWORK
The Glazerite UK Group has expanded its reach with the launch of its newly-created North Division . Based in Barnsley , South Yorkshire , the site offers VEKA installers operating in the area access to the leading trade fabricator ’ s broad product range , backed up by bespoke marketing support , and a commitment to mutual business growth .
Rob Brearley , Glazerite ’ s Group Managing Director , says : “ Yorkshire and the Humber is home to a number of VEKA installers as well as experienced personnel who can add value
to our business and help secure further growth for Glazerite and our customers . We ’ ve been looking to expand our presence for a while ; opening a site in Yorkshire enables us to better service our existing customers and welcome new ones . In conjunction with our Northwest Division in Bolton , it means we can better support those customers based further north and into Scotland with a higher level of service .” Operating out of the Barnsley facility is new starter , Darryl Count , who joined Glazerite on 28th February 2022 as Office Manager , North Division . Darryl , who began his career in fenestration 30 years ago , brings with him a wealth of experience and industry knowledge .
Rob adds : “ Having spent so long in the industry , Darryl ’ s expertise will help us to grow our presence and strengthen our overall position as a leading UK fabricator . As well as leading a team based out of the North Division , Darryl will support our Group-wide customer services and order processing teams to deliver an exceptional customer experience .”
www . glazerite . co . uk
INSTALLERS FLOCK TO ARC FOR NEW CONSERVATORY TECH
Dorset-based installer Bill Butters Windows is the latest company to sign up to ARC Design , following a surge of interest in the new tech innovation from Augmented Reality Creations ( ARC ).
Sitting within an installer ’ s website , the ARC Design platform helps consumers design and experience their conservatory , and then request a quote .
Within seconds , the homeowner can then save the design to their mobile phone or tablet , and view the conservatory in immersive augmented reality while walking around their garden and home .
Bill Butters Windows Director Paul Kelly comments : “ ARC Design is set to be a game changer for Bill Butters Windows , as it will allow potential customers to design their own conservatory directly via our website , and then view their design on their own home in augmented reality .
“ Unlike other conservatory design software I ’ ve seen on the market , ARC Design doesn ’ t require any training , as the software has been specifically designed for homeowners with no design experience or product knowledge .
“ All the homeowner ’ s design preferences and contact details will automatically be delivered to us , meaning that our first interaction with a prospective customer will be highly informed – we ’ ll be going in
already knowing what they want , resulting in quicker sales and conversion rates .
“ ARC Design is set to be a very worthwhile investment for the company . I very much look forward to seeing this new innovative technology in action , and establishing Bill Butters Windows firmly within an increasingly modern industry .”
www . arc-solutions . co . uk
Epwin Window Systems ’ Connect platform celebrates its first anniversary
Epwin Window Systems ’ ground-breaking digital integrated platform , Connect , is celebrating its first anniversary this month . Nearly 550 installers , fabricators and trade counters have already signed up to the platform .
The most popular sections of the site are the U-Comply N Customer Portal , which allows users to calculate the thermal efficiency ratings of their products , the technical bulletins that advise customers on the latest product updates and the image gallery , a comprehensive library of professional images for use in marketing materials .
Only a systems company with the size and scale of Epwin Window Systems could have delivered a platform on the scale of Connect . As one of its users , Matthew Spooner , Director of World Group Property Improvements Limited , says : “ It makes life so much easier and it ’ s the best digital resource platform that I ’ ve seen . It ’ s fantastic .”
Daniel Caddy , Sales Director at Caddy Windows Limited , said : “ Connect is a great tool for our business . We can access information on the products we sell and install along with access to government-funded training to help the next generation learn their way in our industry .”
Matthew Dunne-Smith of Oswestry Windows and Doors said : “ Having access to the widest range of marketing , digital , technical and PR support is incredible and is something we would never have been able to achieve ourselves . Connect is another level of support for us to tap into – it ’ s a hugely impressive platform that is bringing us great advantages .”
epwinwindowsystems . co . uk