12 | MAY 2020
News
Read online at www.proinstaller.co.uk
ONE SMALL Q&A FOR LEIGH -
A TITAN LEAP INTO ALUMINIUM
Titan Trade Windows has always been known for its, well Titan efforts, to provide quality and
service to its customers. Since starting up around 15 years ago, the Alfreton company has seen
a lot of growth, not least seeing its five members of staff - who were mainly family members –
swell to a team of 27. Also, the customer base has grown beyond recognition from the early days
After another suc-
cessful year in 2019; once
again achieving growth in
challenging circumstances.
The Titan team have been
working on the set up for
aluminium manufacturing.
This has been ongoing for
the last eight months with
investment in a new factory
and machinery to give
the best tools to produce
the high quality Titan is
renowned for, and at time
of print, they had started
manufacturing the first
products.
Here, Managing Director
Leigh Titchener, gives us
an overview of business at
Titan Trade Windows, ex-
plains the decision to man-
ufacture aluminium, how it
will not replace upvc, and
the plan to get through the
Coronavrius chaos…
Hi Leigh, first of
all, please can
you give us an
insight into Titan
Trade Windows
and your team?
Currently, we manu-
facture upvc casement
windows and doors, upvc
flush casement windows,
composite doors, conserva-
tories, aluminium windows
and doors. We supply and
deliver to the Midlands,
Lincolnshire and South
Yorkshire, we also have a
few customers out in East
Riding as well. Our core
area and strongest in reve-
nue is the area most local
to our factory in Alfreton
Derbyshire.
Large and small window
installers, housing devel-
opers, general builders
and joiners are the core
of our business. We also
offer a full supply and
install service to new build
developments as well. Our
team is hard working and
also, they have a lot of trust
in each other which makes
it a great atmosphere, they
also know how to enjoy
themselves which always
makes get-togethers and
parties a lot of fun.
As a business,
what have been
your major
accomplishments –
long term/recent?
I always think having
a good team of people is
the most important part
of a business, the team
we have are hardworking,
loyal and conscientious
which is why we can offer
the excellent customer
service we do. This has
been a work in progress
since the beginning, some
members of staff have
been here over 10 years
so that to me is a major
accomplishment.
As a business, what
have been your
major challenges –
long term/recent?
And, how have you
overcome them?
We are constantly grow-
ing so the biggest challenge
for us is making sure we
maintain the level of service
and quality, this reputation
has been hard earned over
the years and something we
are very proud of, luck-
ily we have an excellent
management team who are
working daily to ensure the
service and quality we offer
remains the very best in the
industry.
Do you ever come
shows/expos and
if so, what do
you like/dislike
about them?
We visited the FIT
show last year, I like go-
ing to see new products
on the market and it’s
good to catch up with
suppliers plus meet po-
tential new suppliers. We
don’t exhibit but I know
that those that do have a
very busy week on their
feet talking all day, hav-
ing spoken to some that
do this I don’t think it’s
something I would enjoy
too much!
demand was
‘ increasing
rapidly ’
Leigh, tell us about
the recent venture
into aluminium.
We made the decision to
invest in aluminium pro-
duction because we could
see from the business we
were already doing buying
in the product that demand
was increasing rapidly,
due to our experience in
producing upvc windows it
made sense to do the same
with aluminium to enable
us to control the lead times
and quality in house.
Will this take
over from your
previous systems
or sit alongside?
We have been offering
the Smart system to our
customers but when it
came to making the deci-
sion on which system to
fabricate we decided to go
with the Aluk system, they
have a great reputation in
the industry and having
had several meetings with
them and a factory tour of
there facility in Chepstow
we decided that they were
the ideal supplier for us
as they share many of our
values.