Pro Installer June 2021 - Issue 99 | Page 6

News
6 | JUNE 2021

News

Read online at www . proinstaller . co . uk

HARVEY ’ S GO FROM STRENGTH TO STRENGTH WITH FRAMEPOINT ®

Based in Leicester , Harvey ’ s Conservatories and Windows are busier than ever and quoting software Framepoint ® from Tommy Trinder has enabled them to keep selling during lockdown and wow customers with best – inclass visualisation and stunning quotations .
The glazing industry is booming , but companies like Harvey ’ s have had to get creative to meet the demand safely and responsibly during the pandemic . Eddie Barton , a design consultant and sales rep at the firm , has been using Framepoint ® since mid-2020 and says that it ’ s “ opened our eyes to a new way of doing things ”.
“ The remote selling aspect became a real advantage during lockdown . We ’ re in Leicester ,
and Leicester has been locked down forever . There were periods where we were told not to go and visit anybody and not to go into houses , so Framepoint ® came into its own . We ’ ve had virtual meetings , designed things – we can be office based and sell windows , and it works . It ’ s a new opening for us .”
The innovative quoting software has proved to be “ very good as a sales tool ”, Eddie said . With an ever growing choice of styles , colours , options and glass , visualising designs for customers can be a real challenge , especially with limited access to showrooms . This is where Framepoint ® shines , says Eddie .
As a self-confessed technophobe (“ I ’ m definitely not a techy person , I ’ m too old for that !”), Eddie was a little apprehensive about using a cloud-based system , but getting up and running with Framepoint ® has been a doddle .
“ The visual side of it helps you increase your sales potential . Before I ’ d just be sketching things on a pad . The fact that I can take a picture of their house and then swap and change colours , chop and change with the flick of a switch . It ’ s the detail that makes the difference . It ’ s helped my sales quite a bit .”
Harvey ’ s are a trusted family business that ’ s been in the industry for nearly 30 years . Communicating their reputation for quality is essential in standing out from the crowd . With Framepoint ® “ the presentation of the final
quote is second to none ,” Eddie said .
“ We show them the before picture and then what it ’ s going to look like with the new windows and doors . They can see where the openers are , the handles , views from the front and the back , you get all the detail . The feedback has been great - customers have got back to me saying ‘ I ’ ve never had this sort of service , nobody else has showed me what the house is really going to look like ’.”
www . tommytrinder . com

DEVON AND CORNWALL WINDOWS BRING FAST-FITTING STELLAR TO ITS PORTFOLIO

Devon and Cornwall Windows have recently begun manufacturing Stellar , the triple award-winning aluminium window and door system from Epwin Window Systems . Adam Page , Owner of Devon and Cornwall Windows , said : “ Stellar ’ s ease of fitting is a huge advantage to our customers . Just as importantly , its superior slimline flush aesthetics are a huge advantage too .”
Mark Austin , Sales Director ( Aluminium ) at Epwin Window Systems , said : “ Devon and Cornwall Windows have a strong reputation for delivering high-end projects that deliver on style and performance . We ’ re delighted to welcome them to Stellar .”
Devon and Cornwall Windows began fabricating Stellar in February 2021 . The products have
already been a hit with the company ’ s retail and trade customers alike because they deliver crucial advantages that other aluminium products cannot match . Adam said : “ With the growth in domestic aluminium products , most
installers now have an aluminium system in their portfolio , especially a bifolding door . We have found that a Stellar bifolding door is 50 % quicker to fit than similar aluminium bifolds and this is a great benefit for our
customers . Not only does it allow them to fit more doors in a day but , as importantly , they spend less time at a customer ’ s property which is important at this time .”
Stellar ’ s quick fitting properties are due to the knock in beads which allows Stellar products to be fitted as you would a PVC-U product . Furthermore , the pre-gasketed beads eliminate gasket shrinkage and provide a neat , clean finish too .
Adam is also clear that Stellar ’ s aesthetics are a key differentiator , thanks to the patented reverse butt joint . He says : “ The reverse butt joint not only improves the fabrication process it also improves the window and door aesthetics because the sightlines are so much slimmer presenting the high-end contemporary look that our customers need .”
Devon and Cornwall Windows manufacture , supply and install high-quality aluminium windows and doors throughout the South West of England . The company has recently expanded its aluminium operation by opening a second factory to provide the much-needed capacity to support its growth strategy . The company also has a trade counter on site to service the local trade businesses .
Stellar is the latest addition to the Epwin Window Systems ’ growing portfolio . The system was designed to set a new standard for residential aluminium systems with a clear objective of delivering market-leading aesthetics with unparalleled ease and speed of fitting . As Adam ’ s comments show , Stellar is meeting these objectives .
www . stellaraluminium . co . uk