Pro Installer June 2020 - Issue 87 | Page 2

2 | JUNE 2020 News Read online at www.proinstaller.co.uk FLEXIBILITY AT VBH HELPS CUSTOMERS Hardware specialist VBH has reduced its minimum order value to just £10 per order to give fabricators and installers the flexibility to place smaller orders while they ‘get their ducks in a row’ following a return from lockdown. VBH remained open during lockdown, with a reduced number of staff covering key functions from home and a vastly reduced warehouse team coming in to the Kent site as and when required to satisfy urgent orders. VBH kept their customers informed regularly about the situation and the best means of making contact as the crisis developed. Now that much of the industry is returning to work, the reduced warehouse team’s hours have increased and the team are keenly observing all the proper working practices to keep themselves and staff from VBH’s partners safe. Managing Director Simon Monks states “We were quick to pull our sales team off the road and instruct them and their office-based colleagues to work from home from the week before lockdown. Since 1st April we’ve had a skeleton crew across the business keeping things moving and working on a number of exciting new product developments and services for later in the year. “Our customers are working strange hours at the moment. We would recommend that those who don’t already use the VBH24 online shop to place orders and check stock consider doing so, as that service is available to them whatever hour they’re working.” www.vbhgb24.com HERITAGE TRADE FRAMES BECOMES STELLAR FABRICATOR Heritage Trade Frames is one of the North West’s leading trade fabricators. Founded in the late 1980s the business set out a clear objective to manufacture and supply quality PVC-U windows, doors and conservatories. Thirty years later, with over a million products successfully supplied and installed in homes and offices around the North West, the company is now expanding to take advantage of the opportunities in the retail aluminium market. Phil Cresswell, Sales and Marketing Manager at Heritage Trade Frames, said: “The superb aesthetics of Stellar completely raise the bar in aluminium system design. First impressions are that it will be quicker and easier to fabricate than other traditional aluminium systems. But more importantly for our customers, it’s an installer’s dream.” Stellar is a double G Award-winning British system designed by a specialist in-house team of designers. And as Phil says, it’s been designed to make life easy for fabricators and installers alike. Installers see quicker installation thanks to the patent-pending knock in beads that make the process of glazing a window very straightforward and has the additional advantage of being pre-gasketed thus reducing installation time even further. When it comes to the aesthetics, Stellar has clean lines and is a genuine fully-flush system, something that’s unique to the market. Its frames are slimmer than those of its closest competitors, so based on a GGF standard window, it means Stellar delivers extra glass area which is perfect for the light-filled spaces today’s homeowners love. www.stellaraluminium.co.uk ISSN 2633-8866 If you would like to find out more about the Pro Installer: Write to: Unit 2-3 Burleigh Court, Burleigh Street, Barnsley, S70 1XY Tel: 01226 321 450 Fax: 01226 730 825 Email: [email protected] Issue 87 | June 2020 www.proinstaller.co.uk All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronically or mechanically without the consent of Clearview Group Ltd and any of its subsidiaries. Whilst every effort is made to ensure accuracy, this publication does not accept liability for errors, printing or otherwise appearing in this publication. The views expressed by contributors are not necessarily those of the editor or publisher.