Pro Installer June 2018 - Issue 63 | Page 19

JUNE 2018 | 19 Read online at www.proinstaller.co.uk News Flair Plastics [Aluminium] PI.pdf 2 31/05/2018 14:24:14 - A L UMI N I UM - Flair has got you covered C M Y CM MY CY CMY Alitherm 300 & Visofold 1000 K GDPR says that you need to have a legal basis for holding any personal data about individuals. There are six defined legal bases of which consent is just one. Of the six that can be used, but you will very likely only use the following four: • Contract – for instance you have a contract with a customer and there are things you have to do to fulfil that contract, such as turn up at their address and ask for them by name, so you can do the work • Legal Requirement – for instance, you must legally keep records of your business financial transactions for 6 years after your tax year end, and your invoices will have a person’s name and address on them which you must keep • Legitimate Interest – you have a legitimate interest in processing the data, although you must justify this. An example of the use of Legitimate Interest is in sending a reminder about a service being due • Consent – for example where you want to send a regular marketing newsletter to a person who has not yet be- come your customer What is clear is that if you want to “cold market” to people who aren’t already your customers by email, electronic messenger or forms of telephone calling, it must be done based on consent. That probably doesn’t impact many trade companies. If you want to send customers reminders of gas safety certificates expiring or warrantees com- ing to an end, or even of a special deal because you are quiet, then you can almost certainly depend on your legitimate interest. This article is too short to go into the full GDPR regu- lations - it’s complicated to embrace data protection “by design and by default”. Any software supplier you use should be able to help you to comply. My recom- mendation is that you ask them to help. Benjamin Dyer is the CEO of Powered Now. Powered Now aims to take the pain out of admin and paperwork for trade businesses like gas engineers, electricians and builders. www.powerednow.com Windows offering greater comfort, better insulation, minimal maintenance, aesthetically pleasing appearance and enhanced security and slide-folding doors with impressive openings for both residential and commercial use, slim-line profiles. Insulating Glass Units FM 96527 KM 96507 Energy Efficient Windows & Doors SAME DAY QUOTATION 0121 624 5001 www.flairwindows.com @FlairWindows F: 0121 624 5004 E: [email protected] FREE MARKETING SUPPORT | FAST NATIONWIDE DELIVERY