The leading composite door manufacturer has been shortlisted for Composite Door Manufacturer of the Year, alongside two highly regarded customer service categories: Customer Service Company of the Year and Customer Service Person of the Year, with Customer Service team member Anthony Parker receiving individual recognition.

Being recognised across multiple categories – particularly in such a competitive and well-established sector – marks a proud moment for the business. Safedoors continues to build its reputation among the industry’ s most respected and long-standing names, and this latest recognition further reinforces its position as a trusted partner to trade customers nationwide.

Proud to be recognised among the industry’ s best

While the nomination for Composite Door Manufacturer of the Year reflects the strength and quality of the Safedoors product range, it is the recognition for customer service that stands out as a defining achievement.

For Safedoors, customer service is not a department – it is a core part of the business ethos. From order processing and technical support through to delivery and aftersales, the business is structured around delivering a seamless and reliable experience at every touchpoint.

This approach is driven by a highly experienced team, whose dedication and attention to detail underpin every stage of the

customer journey. The individual nomination for Anthony Parker further highlights this commitment, recognising the vital role that people play in shaping the Safedoors customer experience.

The triple shortlist comes at a particularly exciting time for the business, following a sustained period of investment, product development, and customer-focused innovation.

Commenting on the achievement, Head of Marketing, Kay McGrady added,“ Being named a finalist in three National Fenestration Award categories is a fantastic achievement for Safedoors and a real reflection of the strength of our business. While we’ re proud to be recognised for our product offering, it’ s the customer service nominations that mean the most. They highlight the dedication of our team, who work tirelessly to deliver a seamless, high-quality experience at every stage of the customer journey. This recognition belongs to every individual across the business who plays a part in supporting our customers and helping them succeed.”

A year of investment, innovation, and growth

Over the past year, Safedoors has significantly expanded its composite door offering, introducing 12 new styles to its popular GRP‘ Diamond’ range. In addition, the business has invested in an in-house paint booth, enabling customers to specify any RAL colour across the GRP range, providing enhanced flexibility and greater design choice.

Further strengthening its premium offering, Safedoors has also added two new contemporary styles to its solid timber core‘ Encore’ collection, ensuring customers can access a comprehensive and competitive product portfolio suited to both modern and traditional applications.

Looking ahead, the business is preparing to launch a new suite of premium retail literature and sales enablement tools, designed to support its customers in driving growth, improving showroom presentation with enhanced POS materials, and staying ahead in an increasingly competitive market.

The safe choice for quality, service, and reliability

Supporting this product innovation is a robust operational infrastructure. Safedoors offers reliable nationwide delivery, streamlined online ordering and dedicated marketing support, all backed by a team of time-served industry experts. As part of the Epwin Group, customers benefit from the strength and stability of a major UK manufacturing group, alongside access to a complete composite door portfolio – including GRP, solid timber core, and FD30 fire doors.

With voting for the National Fenestration Awards now open, Safedoors is encouraging customers, partners and industry peers to show their support.

Regardless of the final results, being named a finalist across three categories represents a significant achievement – and a clear reflection of a business committed to quality, innovation, and delivering an exceptional customer experience.

www. safedoors. co. uk