JULY 2019 | 33
Products
Read online at www.proinstaller.co.uk
SAFE WINDOW OPERATION
FOR SCHOOL SCIENCE BLOCK
Leading local fabricator
chooses Caldwell folding
openers available from
Window Ware to help
them deliver safe and
simple window operation
in a local school
science laboratory.
When Bedford Borough Council
asked KCW Windows Ltd to tender to re-
place ten worn-out windows in the science
block of their local boys’ school with new
Smarts aluminium windows fitted with fold-
ing openers, the fabricator turned to hard-
ware specialists Window Ware to source the
parts they needed.
KCW’s commercial estimator, Gem-
ma Deegan reveals, ‘Some years ago, we
successfully made it onto the approved
installer list for our local authority. Now we
regularly tender for different projects, which
means we have a good idea of what makes
a winning bid. Beds Borough Council won’t
necessarily always choose the cheapest
quote. Competency is just as critical, and
they’ll pick the installer they think will do
the best job. We’ve replaced and repaired
numerous windows for them, as well as
completed several large, prestigious projects
on their behalf including Westfield Middle
School and Bedford Bus Station, so they can
be pretty sure we’re up to the task.”
Economical choice
and convenience
Gemma goes on to say, “Though price
isn’t the only determiner, it’s still a de-
ciding factor nonetheless, so we need to
be able to secure the best price with our
suppliers to ensure our quotes are in the
running. We’ve sourced our door and
window hardware from Window Ware for
over 20 years and regularly rely on them
for quality products that are competitively
priced and backed by prompt delivery and
great service. True to form, Window Ware
was able to supply us with highly-specified
Caldwell folding openers which offered the
price, performance and durability we were
after”.
Gemma also admits, “It’s great having a
specialist supplier like Window Ware on
our doorstep. Being able to buy local is al-
ways a bonus, plus they have a huge range
of products in stock, so we don’t have to
waste time shopping around. In fact, if
Window Ware doesn’t have what we need,
then no one will have it.”
Great advice gets results
In this instance, Gemma also needed
some advice on which type of folding open-
ers would work best for the application and
there was wealth of practical know-how
waiting to support her at Window Ware.
She explains, “Although the windows in
the science lab weren’t high up, they were
hard to reach over wide workbenches and
obstructions. By choosing to opt for pole
operation even at low level, the windows
could be operated easily and safely. With
Window Ware’s help, we made sure we
were using the right opener variant for the
job. That on-tap product expertise is a real
clincher for us”.
With over 30 years’ experience selling
and supporting Caldwell folding openers,
Richard Fraser is Window Ware’s resident
expert. He agrees, “Selecting the right
hardware in the first instance can make
or break any build or installation project,
so we’re always keen to get in early with
We’ve sourced our door and window hardware
‘ from
Window Ware for over 20 years and
regularly rely on them for quality products
that are competitively priced and backed
by prompt delivery and great service
’
some pre-purchase advice. We’re glad our
team of experts were able to steer KCW
in the right direction for a best-fit solution
that resulted in complete customer satisfac-
tion all round”.
KCW Windows Ltd is an accomplished
family-run fabricator, providing Bedford-
shire and the surrounding counties with
quality doors and windows for over 35
years! First founded back in 1986, KCW be-
gan life as a commercial dealer of alumini-
um doors, windows and shop fronts. Over
the years, they expanded their offering
to now manufacture and supply both the
commercial and domestic markets with a
comprehensive range of PVCu, aluminium
and composite doors and windows, as well
as bi-fold doors and solid conservatory
roofs. For more information, visit www.
kcwwindows.com
Caldwell folding openers are just some of
the 6,500 unique, leading-brand products
available from Window Ware, one of the
UK’s largest suppliers of window and door
hardware, factory tools, fixings and consum-
ables. Their service excellence, along with
their commitment to delivering 97% of their
range with next-day delivery, was recently
recognised with an SME Bedfordshire Busi-
ness Award and a G18 Award nomination
for ‘Customer Care Initiative of the Year’.
If you’re tendering for school window
repairs, count on Window Ware for high-
ly-specified hardware and superior technical
support that will help you meet the project
brief, keep your quotes competitive and
ultimately win the contract.
Call sales on 01234 242724 or visit
www.windowware.co.uk.