26 | JULY 2017
Installer Essentials
MULTI-BRAND
GUARANTEE
HAS IT COVERED
Hardware specialist VBH launched its Q-secure multi-brand guarantee scheme at the FIT Show.
VBH advises that
Q-secure guarantees ap-
proved windows and doors
against break-in for ten
years after installation. The
scheme is designed to offer
the end user the addition-
al peace of mind that will
encourage them to buy
from an approved Q-secure
installer.
VBH is so confident in
the hardware that is fitted
to Q-secure products that if
they are broken into due to
hardware failure VBH will
make a number of payments
to the homeowner to enable
them to make-good their
home quickly.
Where Q-secure dif-
fers from other guarantee
schemes is that it covers
hardware from various
brands, and also covers all
the relevant hardware on a
window or door.
Gary Gleeson, VBH’s mar-
keting manager explained:
“What really grabbed peo-
ple’s attention at FIT was
the fact that everything’s
covered. We heard tales of
companies thinking that
their windows were covered
by a guarantee scheme but
it turned out that only the
lock side of the window was
included. As a result, when
a break-in was achieved
through the hinge side, the
installer and end user were
not actually covered.
“Because Q-secure cov-
ers tested hardware from
greenteQ and a number
of other top brands, we
guarantee both the hinge
side and lock side of the
window or door, and the
intermediate locking points
on Invisifold Slide & Fold
and Clearspan bi-fold doors,
too.
“Lastly, we are not trying
to tie fabricators down to
one particular hardware
brand. Of course, products
from our own greenteQ
range do feature heavily
on the list of approved
products, but so do tested
products from a number of
third party manufacturers.
This means that fabricators
can choose how they make
up their preferred hardware
specification by mixing our
greenteQ products with
other top quality brands.
This is why we refer to
Q-secure as the multi-brand
guarantee.”
Fabricators who ex-
press an interest in joining
Q-secure will be audited to
ensure their products meet
the requirements of the
scheme, and installers will
soon be able to find a list
of Q-secure fabricators at
www.qsecure.co.uk.
Contact VBH via www.
qsecure.co.uk or sales@
vbhgb.com for further
information.