Ruth Nixon, Managing Director of Zycomm, takes a look at effective communication in the construction industry – including two-way radios. Technology is changing the world at a remarkable pace and the communications industry is no exception. Communication is essential to all business activities- and enables an organisation to improve operational effectiveness. Good communication can help improve teamwork in construction and contribute to a better project, whereas poor communication can often result in delays and production problems. Construction projects are often very complex, requiring active participation and communication from all involved. A construction project has an enormous

number of‘ moving parts’ with many people involved in the process like architects, general contractors, subcontractors, engineers, designers, and suppliers. Given that construction is such a fragmented and dynamic sector, the challenges

of communicating effectively on a project are great. It’ s important to establish clear lines of communication and determine a chain of command for relaying information. These are typically spelled out in contract documents.

Choose the best communication method. Texting, talking on the phone and in person, not to mention sending emails are all effective. On site, communication on a more practical basis is done through signs, drawings, hand signals and meetings. One of the most important methods is two-way radios. They improve safety on sites which are often busy, loud, and full of hazards that can be easily avoided,

and they alert everyone quickly and efficiently to risks. They have emergency features such as man down, lone worker and emergency button. These are very important in meeting safety standards. Two-way radios also enable people to talk to one person or a group of people all at once, enabling faster response in important situations. They are more efficient and easier to use than mobile as they don’ t lose signal at the wrong moments. They don’ t hinder productivity, and there’ s no need to take your work gloves off. Multiple staff can be dispatched or relocated promptly without having to be called individually, greatly reducing go-between time. Also, two-way radios can improve site access and control. Unlike a cell phone, you don’ t have to wait for a call

to connect, nor do you have to spend time dialling the right number. They offer clear and reliable audio and text function for short messages. A construction site is a hectic place and as well as many people walking around there are often diggers, cranes and other vehicles. It is not only dangerous to use a mobile phone while driving any vehicle it is also illegal. A two-way radio is a simple solution. They are easy to use while driving and perfectly within the law. They have low operating expenses, as there is no line rental or ongoing costs, just initial hiring costs. They are incredibly robust and will stand the test of time, with water, dust and splash proof options available for all environments.

www. zycomm. co. uk