PRO INSTALLER JULY 2016
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PRO NEWS
FABRICATORS WIDEN ALUMINIUM RANGE
ASTRASEAL LAUNCHES CUSTOMER CARE INITIATIVE
Wellingborough-based fabricator Astraseal is stepping up its support package with a new customer care initiative called the ‘ AstraSEAL of Approval ’.
The scheme seeks to highlight the range of value-added services Astraseal offers its customers , all designed to maximise efficiency , guarantee quality , and eliminate mistakes . Buying from Astraseal means customers automatically benefit from the AstraSEAL of Approval including :
• Fast-track remake service : Regardless of who is at fault , Astraseal will aim to turn remakes around as quickly as possible - in many cases in less than 24 hours .
• On-site surveying : The Astraseal NVQ Level qualified surveying team is on hand to assist with any difficult installations .
• CAD drawing : All complex conservatories will be designed in CAD first to ensure they are manufactured right first time .
• Conservatory testing : Astraseal builds all roofs in the factory before dispatch , checking that every part fits together perfectly .
• Installation guides : Installation guides and technical details are available to all customers and can be accessed from www . astrasealdownloads . com
• Online ordering : All customers have access to the online ordering facility , allowing them to purchase products at a time and place that ’ s most convenient for them .
• Complete deliveries : All orders are checked using an advanced computer software package before they are loaded onto the delivery vehicles , ensuring no items are missed out .
• Technical knowledge : The experienced Astraseal support team is on hand to answer technical questions anytime during the working day .
• Best price guaranteed : Astraseal manufactures all its products in house , including the sealed units , meaning installers can be sure they are getting the very best price . What ’ s more , all customers are entitled to a 50 % discount on all trade counter ancillary items .
For more information call Astraseal on 01933 227233 or visit www . astraseal . co . uk
Aluminium window , door and commercial glazing fabricators are increasing their product range to capitalise on new opportunities , says industry experts Insight Data . Insight carries out continuous research across the industry and has recorded 30 fabricators adding an additional aluminium system to their range in the last three months alone . Jade Greenhow , operations manager at Insight Data commented : “ Aluminium systems companies are clearly becoming more active and keen to develop their fabricator base . We ’ ve seen three new aluminium fabricators set up in the last three months , but it ’ s the number of companies taking on additional
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systems that is truly remarkable .” The increase spans the residential , light commercial and architectural glazing markets . Fabricators are offering trade and residential customers a wider choice of products and specifications , while systems companies are becoming more active in having their products specified by architects , presenting commercial and architectural glazing contractors with new opportunities .
Jade added : “ The aluminium market has enjoyed significant growth in recent times , particularly in the residential market fuelled by bi-folding doors and increased demand for largespan patio doors , but it seems aluminium systems companies are now stepping up their activity across the window , door and façade market in general .” Insight Data provides regular analysis of the construction and building products market and has a comprehensive database of UK construction firms , architects , small builders , and window , door and conservatory suppliers , with over 60,000 contacts and 50,000 verified email addresses .
Call 01934 808 293 or email hello @ insightdata . co . uk
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