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Based in Kirkby-in-Ashfield, Diamond Window Systems has built its reputation since 1998 on the pillars of quality, value, and customer care- values that continue to define both the company and its collaboration with Eurocell today.
A Family Business Built on Quality and Commitment
Founded by Richard Lee in January 1998, Diamond Window Systems began as a small family operation with just two people. Today, it has grown into a respected manufacturer of uPVC windows, doors, and conservatory roofs for both the trade and DIY markets, employing a dedicated team of 20.
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“ All our fabrication is carried out on-site at our factory in Kirkby-in-Ashfield,” explains Richard Lee, Managing Director.“ We’ ve always focused on providing trade-quality products and service to both installers and homeowners alike. It’ s about giving customers the best of both worlds- professional standards with a personal touch.”
A Partnership Rooted in Trust
Richard’ s connection with Eurocell began even before Diamond Window Systems was established. Already familiar with Eurocell’ s profiles and commitment to quality, he saw an opportunity
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to formalise the relationship in 2000, when Diamond Window Systems became an official Eurocell fabricator.
“ It felt like the natural fit,” says Richard.“ Eurocell understood what we were trying to achieve, a dependable supply chain, consistent product quality, and a partner we could trust. That trust has only deepened over the years.”
A Team That’ s Truly Family
One of Diamond Window Systems’ greatest strengths is its people. The close-knit team includes several family members and long-serving colleagues, with some
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having been part of the business for more than two decades.
“ We’ ve got team members who’ ve been with us 25 or 26 years,” says Richard.“ My wife, sister-in-law, and son all work here too. It really is a family operation in every sense.
“ We’ ve faced ups and downs, but we’ ve always pulled together. That’ s what makes it special- we’ ve grown by staying steady, reliable, and true to who we are.”
Martin Marsh, The Eurocell Account Manager that has managed the account for the last 12 years, reflects on the long-standing relationship:
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“ Working with Richard and the team at Diamond Window Systems is a pleasure. Their attention to detail, consistency, and family ethos mirror everything Eurocell stands for. Twenty-five years is an incredible achievement- it shows what trust and partnership can achieve in our industry.”
Richard adds:“ Eurocell has always been more than just a supplier to us; they’ re a partner. Their support, especially through challenging times, has helped us continue to deliver the quality and service our customers expect.”
www. eurocell. co. uk
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