The new Approved Installer Scheme launched by Uni-Blinds ® manufacturer Morley Glass provides enhanced support to installers looking to offer integral blinds for the first time or boost sales . Ian Short , Managing Director , explains why .

As a leading product manufacturer , we want all our customers to understand what we ’ re supplying to them , how to sell our products effectively , how to install them and how to handle any troubleshooting or aftersales care issues . That ’ s why we ’ ve always sought to be more than just a product supplier , and instead be a valuable partner in the success of our customers ’ businesses .

We ’ ve been manufacturing integral blinds exclusively using the world ’ s leading systems , Screen- Line ®, for over 20 years . Over that time , we have developed extensive expertise across the team relating to their design , manufacture , installation and maintenance . And we are continuously working to ensure we have the best ways to give our customers easy access to all the resources they need , backed by outstanding service . The latest stage in our programme of support for installers

is our Approved Installer Scheme . This brings together our service commitment in an easy to understand format , clearly demonstrating how we will support them at every stage as they diversify by adding integral blinds to their portfolio , or look to increase their existing integral blind sales .

Window and door installers who sign up become a Morley Glass Trade Partner . There is no cost and being approved brings with it a host of benefits .

Generating customer interest and supporting the sales journey

Uni-Blinds ® represent the premium choice for integral blinds and our marketing materials , including our brochures and website , are designed to convey this market-leading quality . These are available to installers to help them generate initial interest , along with point of sale materials , colour swatches and other resources to help convert the end-user ’ s interest into an order .

And our consumer-focused website , www . directintegralblinds . com , enables homeowners to browse our range of Uni-Blinds ® online in their own time .

Fast quotations , industry-leading turnaround

Our processes enable us to provide quotations in less than 60 minutes and offer a lead time as short as 10-12 working days . Through this rapid response , we help remove potential barriers to sales by enabling installers to ‘ strike while the iron is hot ’, both in terms of giving the end-user a cost quickly and being able to install their integral blinds within a couple of weeks .

Complimentary delivery using our own fleet

Being an Approved Installer also means you benefit from products delivered reliably ontime , as expected . We minimise delays by operating our own fleet of 32 vans , which enable us to deliver orders to customers with maximum reliability at no extra cost to customers .

Training and technical assistance

The good news about installing any of our Uni-Blinds ® systems is that the process is , until the last stages , largely no different to fitting a traditional IGU . But you will need to know how to set-up the control mechanism once the unit is in position . Hence why we provide in-person training or training via Zoom / Teams to any installer who requires assistance , supported by resources including written installation guides and how-to videos .

Aftersales care and warranty

Unrivalled aftersales care has always been key to our business . Our customer service team is available during office hours to handle any requests for help swiftly . And we also provide a troubleshooting guide to help installers resolve the vast majority of issues themselves , quickly and with ease .

Where issues cannot be resolved by our customers , we employ two service engineers who travel to end-users ’ properties across the UK as requested to complete repairs or replace units if necessary . All our Uni-Blinds ® are supplied with a five year warranty too .

Money-saving IGU recycling service

Our Trade Partners can also take advantage of our post-consumer IGU collection and recycling service . Our delivery drivers can collect any IGUs removed during window and door replacement projects , and bring them to our factory where we crush them into cullet . There is no charge for the service to Approved Installers and it can help them save money on landfill waste disposal costs , potentially resulting in savings of thousands of pounds annually .

www . morleyglass . co . uk / trade-partners