22 | JANUARY 2021
Installer Support
BUSINESS MICROS HELPS INSTALLERS SELL MORE
Business Micros ’ new TOUCH Vendor remote selling software for installers is now live and available to purchase from the website at https :// bm-touch . co . uk / installer . It also comes with the big advantage of a month ’ s free trial to allow users to see just what a difference the software could make to their business .
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TOUCH Vendor is a stylish , easy to use lead generation , quoting and ordering tool which installers can easily add to their existing websites . It has been designed to be supremely flexible to suit the way that installation businesses need to work now and in the future .
In lead generation mode , it ’ s a user-friendly design tool which web visitors can use to create their choice of doors and windows online
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and submit an enquiry via the website . This can then be instantly converted into a quote and priced up automatically with no re-processing .
In virtual sales mode , it lets installers use a more advanced design tool to create fully specced windows and doors themselves on a screen shared with the customer and , in field sales and survey mode , it adds in measurements so that the homeowner gets a quote in
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real time during a socially distanced sales visit .
There are , in fact , three important factors which set TOUCH Vendor apart from the many other online sales tools which have risen in popularity since the start of the pandemic .
The first is that it uses accurate product data sourced and continually updated by Business Micros using the master datasets from the industry ’ s leading profile suppliers . Vendor contains an
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unrivalled list of products , including advanced shapes and designs and all the relevant colour combinations . Crucially , it has inbuilt knowledge of product design limitations so it will only generate a design for a product which can actually be manufactured .
The second is that it uses expertly crafted product imagery and realistic renders created by The Consultancy to deliver a really satisfying user experience and to generate impressive ,
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professional looking paperwork and quotes .
And the third is that it is the first element in the end-to-end TOUCH software platform which the Business Micros Group will be rolling out to fabricators as well over the coming months . This will enable an order to go all the way from retail enquiry to online ordering , manufacturing and delivery via one fully integrated software solution .
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Once TOUCH Portal for fabricators comes online , users of TOUCH Vendor will be able to choose whether to use the software in Standalone or Connect mode and sync with their chosen fabricator to generate quotes and place orders . Installing the software now will put installers ahead of the game in terms of the upcoming TOUCH revolution .
bm-touch . co . uk / installer
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LEAD QUALITY EVEN HIGHER FOR LEADS 2 TRADE NETWORK
The UK ’ s leading provider of double qualified sales leads for companies operating in the home improvement industry is now providing confirmed appointments for installers – and if that ’ s not enough , an installer only pays for the lead if they sit and pitch it .
“ What has always set us apart from our competitors is the quality of the sales leads we generate , thanks to our in-house customer service operators that personally speak to and qualify all leads ,” explained Andy Royle , the company ’ s co-founder and Director .
“ We wanted to take it one step further and provide an even better sales lead to our members and make it even easier for them to secure more work . Our no pitch , no fee premium lead service does just that .”
The no pitch , no fee service provides several better benefits for the installer . Scrapping the traditional model used by so many other lead providers of supplying a consumer with up to four no obligation quotes from installers from their local area , Leads 2 Trade provides them with just two .
Then instead of the installer having to contact the consumer to fix up a meeting , an appointment will have already been confirmed for the installer at a specific time and date by Leads 2 Trade . The appointment is communicated to both parties with reminders sent to the consumer prior to the agreed meeting .
If the customer does not require the second appointment then Leads 2 Trade will cancel it and inform the installer , and
because they have not sat down with the consumer and pitched the lead , they will not have to pay for it .
“ Instead of buying a sales lead our members are buying a confirmed , pre-arranged appointment and as it only goes to a maximum of two installers they have a higher probability of getting the sale ,” said Andy .
“ And if they are not required to go to the appointment then they don ’ t have to waste travelling time – and they don ’ t have to pay for the lead , so they will be saving money . It really is a win-win .”
With people ’ s attention staying firmly on their homes , and many having money to spend as longhaul holidays are off the agenda for the foreseeable future , the home improvement boom looks set to continue .
“ With more consumers wanting windows , doors , conservatories , and replacement conservatory roofs , now is the time for installers to take advantage of the huge volume of leads ,” said Andy . “ And with our premium no pitch , no fee service , the quality of the lead is guaranteed .”
For more information on Leads 2 Trade ’ s premium lead service , telephone 0800 124 4308 or https :// leads2trade . co . uk / about / premium-leads /