Pro Installer Guide to Installer Support - Issue 02 | Page 9

Installers should Embrace
the Savvy Consumer
F

erry van Wezel, Marketing Manager, Roto Frank talks
to Pro Installer about how installers should embrace
the fact that consumers are more savvy when it comes to
buying windows and how they should turn this into an
opportunity to use the best products on the market.
We have been fitting side hung casement windows in
Britain since the 17th century, initially manufactured out
of wooden frames covered in linseed oil soaked linen to
allow for light into the home during the day. But, during
the night additional security was always needed and
outside wooden shutters were used for protection.
By the second half of the 17th Century, even some of
the homes by people on a modest income started to use
glass in the wooden constructed frames to offer better
security and weather protection, this is where it all started,
the birth of windows as we know them today!
Windows have always been the main point of entry for
intruders and increasing protection and security is a key
factor when developing products for use on a window.
To help support and bring to attention the risks of not
fitted the correct hardware the industry has some of the
UK’s most highly recognised governing bodies, to ensure
correct delivery of the highest levels of security testing for
consumers.
Alongside this, consumers are more proactively involved
with the features of the products they want installed in to
their homes, and are able to use the internet to research
the type of window they wish to fit into their properties,
looking at key features such as; aesthetics, thermal efficiency, cost and security.
At Roto Frank, we see this as a major benefit for fabricators and installers using the best products on the market.
Reputable, high-quality window products are inevitably
the types of searches a potential customers will look to
research and those with a high presence and recognition
through connections with trade associations, standards
and testing, quality management and reviews bodies have a
stronger chance of being viewed.
Products such as Roto’s TSL window locking system,
which has received a great level of exposure over recent
years for its high quality performance and uniqueness
within the market, lends itself to be a key contender for a
product which is specified by the homeowner.
Roto Frank and its UK distributors has made gigantic
efforts over recent years to profile its core, high performing product ranges to the end-user and has associated
itself to some of the industries more renown trade and
consumer associations such as Secured by Design and
British Standards.

Roto Frank’s quest to continue to profile its products
high up on the consumers agenda when considering new
windows has lead the company to develop the Roto TSL
window lock further and encompass even more reasons
to fit.
The New Roto TSL window locking system has been
wholly designed at the company’s German site Leinfeldenand offers the end-user all of the elements they
would expect from a high performance window locking
system.
The New Roto TSL provides even more security, after
further redesign of its mushroom cams. In comparison
to the previous version, the new cam is rounder and uses
more material in the corners, resulting in a higher pullout force. The lock still has distinctive outward opening
eccentric cams, which not only provide a smoother
operation into the double entry striker, but gives a greater
resistance towards attempted break-in.
Atheistically pleasing, the lock has been finished using
the company’s very own RotoSil Nano – an even, matt
sliver scratch resistant finish which offers optimum
corrosion protection with unique self-healing on minor
scratches and over 480 hours of salt spray testing, better
than any other hardware surface finish in the market.
Roto Frank understand the need for fabricators and
installers to offer customers choice to fit all types of areas,
that is why it has an application range for sash rebates up
to 305mm wide by 1600mm high, two cam heights of 8
and 9.5mm shortly followed by a 10mm and two backsets
of 20mm and 22mm.
Every time the handle on a window fitted with the
Roto TSL is operated, the systems uniquely designed
gearbox drives each pair of the newly designed mushroom cams securely into the window keeps, ensuring the
window performs to the demands of PAS 24:2012.
With the ultimate testing applied to the Roto TSL –
referring to systematic and stringent quality control, Roto
Frank provide a 10 year functional v'&