36 | FEBRUARY 2021
Installer Support
NEW CUSTOMER CHARTER AND WELCOME PACK
With customer care at the top end of the agenda for Endurance Doors , the pioneering solid timber core composite door manufacturer has just published a new Customer Charter and Welcome Pack .
With some of the UK ’ s most trusted brands such as John Lewis adopting a culture of delivering a truly wonderful customer experience , Endurance Doors have not only adopted this approach for the last few years , but have backed up their claims in print . Scott Foster , Head of Group Sales and Marketing commented : “ These publications reflect the way in which we engage with both existing and new customers . It ’ s ultimately our commitment to the very highest level of customer care .
“ Both the calibre and volume of customers coming on board recently perfectly demonstrates the way in which Endurance is becoming the most trusted name in solid and secure composite doors . It also reflects the confidence we have in our product which boasts many unique technical features including the Moisture Barrier System and CoolSkin technology .”
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Endurance is becoming the most trusted name in solid and securit composite doors
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Endurance Doors has also done much to support customers throughout the pandemic and subsequent lock-downs , including the publication of bespoke installation policies and a templated risk assessment .
www . endurancedoors . co . uk
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