Did you know ?

Did you know that during the first lockdown employment law in the UK changed ? Even if you are a smaller business you need to ensure your employment contracts are fully up to date . UBoom is delighted to be working with Pace Resourcing as one of its independent suppliers offering a fully compliant employment contract for just £ 29.99 including a 30-minute consultation with one of their specialists to tailor it specifically to your needs . Visit www . uboom . co . uk enter the marketplace and tick HR in the search boxes on the left to see the product and make a purchase .

The key to sales is preparation

UBoom is delighted to introduce renowned sales trainer Boyd Mayover to its team . Boyd has been a sales trainer and mentor for many years and is known for the way he highlights his points using real life examples . This is demonstrated perfectly in the first in a series of three-minute videos in the ‘ 0 to sales in 60 minutes ’ programme where he talks about the importance of preparation when making sales calls . It is a great watch and

sure to bring a smile to your face and a realisation about just how important preparation is .

‘ 0 to sales in 60 minutes ’ is a downloadable self-learning tool which talks you through all the key components of selling through a series of short video clips .

The first video ‘ Preparation is key ’, is available to view for free on www . uboom . co . uk Enter the marketplace and simply click on ‘ sales ’ in the search boxes to the left and then into the ‘ 0 to sales in 60 minutes ’ programme .

A good invoicing system is key to all businesses

We are all familiar with Sage , Quick Books and many other invoicing systems , but sometimes , and especially for smaller businesses in the industry these systems are simply too much . UBoom has partnered with software developer Smooth Badger to introduce ‘ Easy Invoicing ’ to its range of products for the smaller companies in the market . The programme comes with a free brand pack included to enable those wanting an easy to use invoicing system that they can manage directly from their smart phone or tablet to create professional fully branded invoices in an instant .

The programme comes with a built-in dashboard so you can see which invoices you have raised , which have been paid , and which are still outstanding on one easy to manage screen .

Why not take a look on UBoom and arrange a demonstration direct from the supplier ?

Customer Feedback made personal again

We all remember the first time saw customer feedback as an idea , it was on TripAdvisor in the year 2000 . Since then , all businesses have seen the importance of getting customer feedback and using it to help them win more business .

But in recent years the process has often become a little stale , and certainly impersonal . Sending an email to a customer a week after you have installed a job is not going to get the response you want and deserve for a job well done .

a happy customer will tell four people on average about their _experience

Exclusive to UBoom , ‘ Rating Stars ’ software makes getting feedback personal again , with the relationship between installer and customer at its heart . At the end of a job the installer asks the customer if they are happy with the job they have done . If they say yes , the installer texts the customer a link direct to their mobile phone , and in an instant they can provide feedback for a job well done while the positive experience is still fresh in their mind .

And don ’ t worry if they say ‘ no ’, this is the chance for you to ask them if everything is okay , and if not , you can resolve the issues there and then – that ’ s also customer feedback . Don ’ t forget , a happy customer will tell four people on average about their experience , while an unhappy one will tell 10 .

I ’ m familiar with Facebook , but I ’ ve never thought about advertising on there …

Now ’ s your chance to learn about Facebook advertising and whether it is right for your business . From UBoom supplier Social Progress ‘ Facebook Advertising for beginners ’ is one in a series of short videos for those who want to know more about the power of social media and how to get the best out of your preferred platforms . ‘ Facebook Advertising for beginners ’ gives you all the information you need to make an informed decision about whether this is the right thing for you .

A step by step guide delivered by Social Progress owner Janet Bebb takes you through how advertising on Facebook works , what you need to do and just as importantly what you shouldn ’ t do . Simply visit the marketplace and click on social media in the search boxes on the left to see this and other social media tools that can help your business prosper .

For information on all the products shown in ‘ UBoom Focus ’, and the full range of offerings in the marketplace visit www . uboom . co . uk