Sales & Marketing Director Karl Williamson explains why now is the right time …

For many across the industry, the products from Genius PVC Trade Frames will already be familiar. The people behind them, perhaps less so. That’ s by design. Since the business was established, the focus has always been on manufacturing quality PVC-U windows and doors, delivering on promises and building lasting customer relationships, rather than seeking the spotlight. Now, with continued investment and ambitious plans for growth, Genius is stepping forward to introduce the business behind the products, and to connect with installers and trade partners who are ready to take their own businesses to the next level.

“ We’ ve probably been flying under the radar,” says Karl Williamson, Sales & Marketing Director.“ People might already know our products, but they don’ t necessarily know the people behind the business. We feel the time is right to change that because we’ ve built a really good company with great products and, just as importantly, great people.” Operating from its manufacturing facility – on the outskirts

of Norwich – Genius fabricates both Kömmerling C70 and O70 systems alongside an extensive Deceuninck range, including chamfered, ovolo and flush sash windows, sliding patio doors and triple-track sliding doors. Supporting showrooms, installers, trade professionals and trade centres across the UK, the company combines UK-wide delivery with PAS 24 and Secured by Design accredited products and a fiveday turnaround across 25 colour variations.

Behind those capabilities sits a straightforward philosophy: make it as easy as possible for customers to do business.

From online business microsites that allow 24 / 7 pricing and ordering, to continuous investment

in production and internal systems, every part of the operation has been developed with one goal in mind, helping customers respond quickly to demand.

“ Our biggest strength is turnaround,” Karl explains.“ Everything we do is geared towards that. Whether it’ s the shop floor, our IT systems or the way we organise the business, we’ re constantly looking at how we can help customers get what they need, when they need it.”

That customer-first mindset extends beyond manufacturing. For Genius, long-term relationships have always been every

bit as important as the products themselves.

“ We’ ve built some fantastic relationships with our customers over the years, and the same goes for our suppliers,” says Karl.“ Companies like Kömmerling and Total Hardware believed in us from the beginning, and we’ re still working together today. Loyalty matters to us. It runs right through the business.”

As the company raises its profile within the industry, that commitment is not changing. Instead, the focus is on working with businesses that are ready to take the next step in their own development, and partnering with a fabricator that is making the same commitment.

“ We’ re taking our business to the next level, and we’ re looking to work with installation companies that are doing exactly the same,” says Karl.“ Our role is to be the fabrication partner they can rely on as they grow. If

we’ re investing in our business, we want our customers to see the benefits in every order, every lead time and every interaction.”

As Genius continues to raise its profile, customers can expect the same commitment that has defined the business from day one. Fast turnaround, long-term relationships and continued investment in the future are more than ambitions. They are the mark of Genius.

This is just the beginning of the conversation. Over the coming months, Genius PVC Trade Frames will be sharing more about the people, partnerships and processes that sit behind the business right here in Clearview.

In the meantime, to find out more about Genius, its product range, services and nationwide delivery capabilities, visit www. geniuspvc. com