Pro Installer August 2020 - Issue 89 | Page 11

Read online at www.proinstaller.co.uk AUGUST 2020 | 11 News MYTHBUSTERS: TACKLING THREE BIG MISCONCEPTIONS ABOUT EUROPE’S BIGGEST SASH WINDOW MANUFACTURER Over the past 15 years, Victorian Sliders has gone from being a tiny start-up in a sleepy Welsh mining village to Europe’s biggest sash window manufacturer. But in that time, more than a few misconceptions have arisen about the Ammanford firm. Group Managing Director Andy Jones sets the record straight. When I joined Victorian Sliders, I quickly discovered that most of the things I thought I knew about it were totally wrong. I think it’s something that happens to every long-running, successful business to a certain extent - lots of people have heard of you, but many have no direct experience of working with you, and that means misconceptions can spread fast predominantly spread by people who have something to gain from mis-information. But I also think there are more myths about Victorian Sliders than most. For me, fast approaching my one-year anniversary at the company, and having spent the last ten months repeatedly bowled over by the skill, passion and dedication of our team, that can be frustrating. So I’ve decided to take this opportunity to dispel some of the most common misconceptions we face as a business – and explain a bit more about the commitment to excellence that’s seen us become the biggest sash window manufacturer in Europe. Myth 1: All your extrusion comes from China One of Victorian Sliders’ greatest strengths is that we have invested heavily to become vertically integrated. We have our own recycling plant, we have our own mixing plant, we foil our own products, we arch our own frames, we paint our own windows (we actually spray all the inner rails of our foiled products as standard unlike many of our competitors), we make our own sealed units, and we extrude our own profile. That gives us an unparalleled level of control over the quality of the products we produce. It’s an extremely important USP. But it’s something a lot of people don’t realise. In fact, we sometimes find people are convinced we buy in all our extrusions as cheaply as possible from China. That’s not the case. Not only is every piece of core profile we use extruded on-site at our 240,000 square foot Ammanford headquarters using the same raw materials as some of Europe’s leading uPVC systems companies, from the world’s largest suppliers. ‘ one of the most quality-focused businesses I’ve ever worked at ’ Myth 2: You use cheap foreign glass The one thing a lot of people know about Victorian Sliders – other than the fact we make sash windows – is that we’ll offer windows in any size for just £199. That’s led to a lot of speculation about how we can produce quality windows and sell them at such an affordable price-point – and seen some people conclude that we must be cutting corners somewhere along the line. For example, I’ve seen it suggested we use the cheapest glass possible to make our IGUs. That couldn’t be further from the truth. We buy quality glass made in the UK – Goole, East Yorkshire, to be precise – from Guardian Glass, a widely respected supplier employing 300 people in the UK, and over 10,000 worldwide. We buy our spacer bar, desiccant and sealant from Thermaseal, the UK’s largest supplier of Warm Edge Spacer, again manufactured here in the UK. What’s more, all of our sealed units conform to EN1279 part two and three. Myth 3: You use poor quality hardware Hardware is about the only thing we use that we don’t either make in Wales, or buy in from a British supplier. Like virtually every window business in Europe, if not the world, our hardware is made in the far east. The difference, however, is that we own our own Chinese factory, employing 30 full-time staff who solely make window hardware for Victorian Sliders. Again, that gives us a level of quality control that companies buying from third-party suppliers can’t match and ensures that our supply chain is never compromised by external decision makers. The truth about Victorian Sliders Those are just three of the common misconceptions I’ve encountered over the last year. But the truth is, Victorian Sliders is one of the most quality-focused businesses I’ve ever worked at, and this is one of the many reasons that our customers voted us the number one supplier of vertical sliding windows in the UK. The whole reason we’ve gone to unprecedented lengths and made a huge investment to produce as much of what we need ourselves, is so we’ve got almost total control over the quality of the finished product. It means Victorian Sliders windows are extremely consistent – and one of the best uPVC VS products currently available. Don’t rely on hearsay – if you’re interested in seeing what we do for yourself, don’t hesitate to get in touch, and I would be happy to offer you a guided tour. www.victoriansliders.co.uk