4 | AUGUST 2019
News
Installer News is
sponsored by FENSA
LETTER TO THE EDITOR
SUN’S OUT,
GUNS OUT
One of the final tasks on any
window or door installation is
to apply a perimeter sealant,
where the cost is a matter of a
few £’s in comparison to the
£000’s charged for the overall
installation. Ultimately, we have
a duty of care to the consumer
that must be upheld and
given the modest ticket price
of sealants, it’s also a low-cost
investment for everyone’s future.
Our experience and
rigorous testing as the
UK’s largest independ-
ent sealant manufac-
turer has shown that
there is a significant
difference in per-
formance between
silicones. Shrinkage
and discolouration are
two obvious issues with
inferior silicones and
so we believe that the
adoption of proven and
branded sealants is
necessary throughout
the industry.
There’s also the con-
sideration of the latest,
new generation hybrid
sealants that offer a
number of additional
performance creden-
tials. This can be seen
with our HY-SPEC® 25,
a technological ad-
vancement for installers
that’s paintable and
was so warmly received
at the recent FIT Show.
As much as the tech-
nologies in IGU’s, win-
dow and door systems
etc have moved on over
the years, so to have
modern day sealants.
Therefore, before you or
your fitting teams ‘gun
up’ next time, it might
be worth considering
the quality of silicone
used, or you may even
wish to embrace the
latest hybrids, that can
even be applied in damp
conditions.
Yours sincerely
Gary Thomas
Commercial Director
Hodgson Sealants
ENDURANCE INSTALLER OF THE
MONTH: WILLIAMS WINDOWS
Williams Windows is an experienced double glazing installer based
in Cheltenham, Gloucestershire. Renowned for its customer service
and wide array of products, the team have made themselves a
reputable name in the home improvement industry in that area.
As a member of the
Endurance Preferred In-
staller Network, they have
access to the innovative on-
line door designer, allowing
homeowners to design and
configure their products be-
fore getting accurate prices.
They also receive Endurance
leads, helping increase their
sales.
Williams Windows was
named Endurance Installer
of the Month for July after
getting involved with the
photography scheme that
they are running, whereby
installers are encouraged to
take pictures of composite
door installations.
Endurance caught up with
Roz Williams from Williams
Windows to discuss what
being an Endurance Pre-
ferred Installer meant:
How Long Have You
Been an Endurance
Customer?
“Just over three years
now.”
What Attracted You
to the Endurance
Product Range?
“We moved to Endurance
because we believe their
solid core composite doors
to be of a higher quality –
they don’t move or bow. We
chose Endurance as from
the get-go they were keen
to work with us and they
offered great support from
the outset.”
What Is Your Most
Popular Endurance
Product?
“We do a lot of Abbot and
Etna style composite doors.
I would also definitely say
that anthracite grey is by
far our most popular colour
currently.”
Would You
Recommend Other
Installers to Join the
Endurance Preferred
Installer Network?
“I would definitely rec-
ommend Endurance. I think
that the door designer is a
great tool, our customers
love it! As part of the Install-
er Network, we get access
to that ourselves and we
also get leads, so if anyone
enquires on the Endurance
website they send the leads
out to you.”
What Makes
Endurance Different
to Other Composite
Manufacturers? last point of contact, they’re
the ones actually delivering
the doors.
“They keep in touch with
us the whole way as to
when they’re going to be
there. They are polite at all
times and an asset to the
Endurance team.”
“Firstly, there’s a massive
choice of products, they
even now offer a foiled
trim which is brilliant! The
relationship we have with
Endurance is fantastic right
across the board, even
down the delivery drivers.
I think they get overlooked
sometimes, but they’re our In reaction to being
named Installer of the
Month, Endurance’s Mar-
keting Manager Scott Foster
took time to praise Williams
Windows for their hard
work:
“As part of our Preferred
Installer scheme, Williams
Windows receive home-
owner leads generated by
Endurance which are always
followed up quickly and
professionally. Williams Win-
dows also regularly share
high quality photography
of their Endurance doors
installations. We have even
commissioned professional
photography of installations
they have shared with us.”
For more information
on how to become an
Endurance installer,
email markeitng@
endurancedoors.co.uk or
call 01652 659259.