Pro Installer August 2017 - Issue 53 | Page 45

AUGUST 2017 | 45 Business Read online at www.proinstaller.co.uk MANUFACTURERS UPBEAT Production among UK manufacturers grew at the fastest pace since January 1995 in the three months to July, according to the latest quarterly Confederation of British Industry (CBI) Industrial Trends Survey. The survey of 397 trolled and garage doors opened. You name it and it’s becoming connected and controllable from my smartphone. 3. Augmented reality. Already a company has an app that when you point the camera in a room or at a scene in the open, iden- tifies most of the things in the photograph with text appearing next to them telling you what they are. I saw a demonstration of this a couple of weeks ago. Applying this technology to the trade, when I hold up my smartphone in front of a consumer unit or boiler, it is likely it will be able to recognise it. When I describe the symptoms of the problem, it will provide diagnostics. I will be able to solve the problems, however rare the system is. The end of paperwork While the long-term pic- ture may still be a bit fuzzy, the impact on administra- tion and paperwork for trade companies is already clear. Paperwork can be made hugely less of a bur- den using new technology. My company Powered Now has an app that runs on a smartphone (and Mac, PC and tablet) that helps with paperwork and of course we have competitors that do the same. When we are presenting our product, we tell people there are four benefits: • they can invoice from anywhere • they can get their eve- nings back • they can grow their business • they can manage their team I will try to illustrate how this works by asking the following questions: • Why would you ever want to write out or type a customer address when you can look it up from the postcode or company name with much less effort? • Why would you ever want to record or key in an email address or phone number if it’s already on your smart- phone? • Why would you ever want to write out or enter anything you have entered before? • Why would you want to post things when you can email them faster and with much less effort? • Don’t you want to know when your prospect has opened your email and what they thought of it? • Why wouldn’t you want highly professional looking quotes when it’s easier to do them that way? • Don’t you want to know where exactly your staff are during the working day? Thinking about these questions gives you a small taste of what is possible with a smartphone based computer system for run- ning your business. Even with what we have today, business owners using our system save an average of nearly three hours a week. Of course, there’s much more that will follow and it’s quite hard to forecast the full eventual impact. So what does it mean? Paperwork is the bane of every trade company’s life and especially when they are smaller and can’t afford a dedicated admin person. The smartphone revolution has the potential to ease that burden. That’s good news. The l