62 | APRIL 2022
Business
Read online at www . proinstaller . co . uk
NEW HIGH-POWERED TECH TEAM
The industry ’ s leading data specialists , Insight Data , have strengthened their existing software department with the appointment of three talented experts :
‘ REDUCE HASSLE FOR INSTALLERS ’
“ Time is money and the last thing installers need is to duplicate work unnecessarily ,” explains Elton Boocock , MD of Business Pilot . “ The new automated links between Tommy Trinder ’ s Framepoint ® app and the Business Pilot CRM mean that users can enter important information once and have it populate live , in real time on both platforms .”
Tim Piper heads up the team as Product Manager . With a 20-year background in enterprise development and infrastructure , Tim ’ s experience will prove invaluable to help take the existing Salestracker system to new heights .
Accomplished data scientist and search engine optimisation expert Sandy Lee is also part of the team . He currently undertakes the role of Group Data Lead and for the past two years has brought a wealth of experience and expertise to Insight Data and the Ascot Group - playing to his strengths and interests in machine learning and artificial intelligence .
The latest recruit is André Baker , who joins as Head of UX / UI . In his new role , André will spearhead product design , user experience ( UX ) and user interaction design ( UI ) as Insight Data looks to launch new applications on its SIDIS platform , and play an important role in supporting Insight Data to review and improve the customer journey across its current applications .
www . insightdata . co . uk
QUICKSLIDE WELCOMES NEW GROUP OPERATIONS DIRECTOR
The connection between the two computer programmes ( known in tech-speak as an ‘ API ’) means that customer information entered into Business Pilot automatically appears in Framepoint ® without the need to re-key . In turn important documents such as quotations , survey documents , homeowner contracts and purchase orders , are automatically accessible from Business Pilot .
“ It ’ s about working smart ,” says CEO of Tommy Trinder , Chris Brunsdon . “ No one piece of software can do everything an installer needs and do it well . As a result , window firms have found themselves constantly juggling a plethora of apps , desktop software , online portals , spreadsheets and word processors just to get a job out of the door .
www . tommytrinder . com www . businesspilot . co . uk
Quickslide has welcomed Mark Scaife as its new Group Operations Director . In this role , Mark will take responsibility for the leadership and management of all business operations of the leading windows and doors fabricator , both tactically and strategically .
Explaining what his objectives will be in the new role , Mark said : “ Quickslide is a market leader in sliding sash windows , and I want to develop a longer-term strategy for operations that meets the aspirations of the business to stay best in class , as well as develop KPIs and scorecards that will help drive our ambitions in customer service , quality , people and process capability and reliability .”
Mark has many years of experience in the industry , including ten years as Group Operations Director and three years at COO level . He is also a qualified engineer and Lean Sigma Black Belt and system deployment champion , certified and experienced in optimising processes for speed and quality . www . quickslide . co . uk
FENSA hits 15-millionth certificate milestone
FENSA , the government-authorised competent persons scheme for the installation of replacement windows and doors , has issued its 15-millionth certificate – an achievement that also marks the start of its 20th anniversary year .
The milestone certificate was issued to Shropshire-based Starbrite Windows , an original FENSA member since the scheme began in 2002 , and a company which , in the two decades since , has never failed a FENSA assessment : “ We joined FENSA when it began and we ’ re proud to say we ’ ve had a 100 % pass rate on all our jobs inspected by FENSA since ,” said Starbrite Windows Director Colin Nutall .
“ We ’ re a family business trading for over 30 years and 90 % of our business
comes from customer recommendations . The introduction of FENSA 20 years ago was such a positive move forwards for the industry . Being a member of FENSA means our customers can be reassured our work complies with building regulations , is energy efficient , is registered with the local council and that our FENSA Approved Installer ’ s guarantee is backed by insurance .”
www . fensa . org , uk