Pro Installer April 2022 - Issue 109 | Page 55

Skills
Proud sponsor of the PRO Skills feature

ONLINE LEARNING CONTINUES TO SOAR

Despite the restrictions of the pandemic coming to an end , Ultraframe has reported that the thirst for its online learning programme and business tools – developed to help customers keep trading through the pandemic – continues to grow .
Ultraframe Marketing Director , Alex Hewitt , said : “ We have provided digital business solutions to our customers for many years now , but when the pandemic began , we took the opportunity to really enhance this . We believe that many companies used the changes imposed on them during the pandemic to evaluate ways of working , both to increase efficiencies and also to create a better work / life balance for their employees .”
Webinars offer the opportunity for companies to dial in to a live online presentation to learn about new products and services without the need for a full day or more away from the office due to travel . Once
a webinar has taken place , anyone who was unable to attend can still access a recording to watch when convenient via the Ultraframe YouTube channel , along with supporting information to continue their learning . To date there are 14 webinars available to rewatch , covering a wide range of products and solutions .
In addition to the webinars and the many online sales tools available through the Ultraframe Lockdown Toolkit , the company has also recently launched new tools to help its customers specify Goalposts and create more accurate design quotes , including a beam calculator , flow chart , and a lateral stability explainer video and structural support guide .
Marketing @ ultraframe . co . uk
APRIL 2022 | 55

Skills

HERITAGE TRADE FRAMES CELEBRATES ITS COMMITMENT TO TRAINING

Leading Stellar fabricator Heritage Trade Frames is celebrating the achievements of nine of its aluminium production staff who have successfully achieved their GQA L2 NVQ Certificate of Glass Supporting Structure for Aluminium Manufacturing .
Paul Culshaw , Managing Director of Heritage Trade Frames , said : “ Investing in your staff through certified training makes good business sense as it helps to ensure that the products supplied are manufactured correctly and with the appropriate care and attention needed to provide a world class product . We have invested further in additional dedicated and committed supervisors and team leaders throughout our production process , whose focus is predominantly coaching and guiding new and existing staff in the Heritage ethos of ‘ We make it right ’ as this is what our customers have grown to expect from us .”
Heritage Trade Frames was founded in the late 1980s with a clear objective to manufacture and supply quality PVC-U and aluminium products . Thirty years later , it ’ s supplied over a million products to its loyal customer base for installation in homes and offices around the North West . The company is a long-standing Epwin Window Systems fabricator and recently expanded its offering by fabricating the system company ’ s multi award-winning retail aluminium system Stellar aluminium . Stellar has been a successful addition to the balance sheet too . Paul says the system has seen 50 % growth in some areas and he expects more growth to come .
www . stellaraluminium . co . uk

CAB ’ s Training Academy by Andrew Mather - Training and Technical Manager

During a survey of Association members back in 2021 , the provision of training as a member resource was high on the list of priorities for CAB . As a result , CAB responded and appointed myself , Andrew Mather , as Training and Technical Manager for the Association in December 2021 . Having been in the ‘ hot seat ’ now for just a few months , we have established a new CAB Training Academy with plans to roll out a raft of training schemes throughout 2022 .
Released in early March 2022 we are delighted to introduce to members , in partnership with the ALFED Training Academy , a range of ‘ Office Function ’ courses for members ’ professional staff . Courses cover ‘ Effective Sales ’, ‘ Marketing & Digital Marketing ’, ‘ Managing People for Results ’, ‘ Emotional Intelligence ’ and ‘ Finance for Non-finance Managers ’. Details of each course are available through www . c-a-b . org . uk , the first of which , ‘ Effective Sales ’, is due to take place in April 2022 .
Full details of the CAB courses can be found on the CAB website with courses available in March and April 2022 . Further ‘ Essential Knowledge ’ courses are planned covering other topics , that will offer the industry training that helps give new entrants to the facade market , much needed basic skills . Costs for the ‘ One Day Curtain Walling Essential Knowledge ’ courses for members is just £ 199.00 plus VAT for members and £ 249.00 plus VAT for non-members . These ‘ Foundation Knowledge ’ courses also form the first step in gaining a UK & Ireland recognised CSCS skills card .