Pro Installer April 2019 - Issue 73 | Page 19

APRIL 2019 | 19 Hints & Tips Read online at www.proinstaller.co.uk FIRECO COLUMN ‘ Great work warrants immediate praise ’ Here are some tips to recruit the good ones: • The more you see, the more likely you are to get the good ones. Don’t skimp on pay- ing recruitment fees where necessary. • Look at their job history record. Lots of short stays at jobs suggests problems. Previ- ous pay rises and promotions suggest the opposite. • Take up references and always try to call. Most referees try to be as positive as they can, but the longer you talk, the more you get the unvarnished truth. • If you can, bring people in for a day’s work so you can both see how well they fit in. There’s nothing like seeing their real work. Once you have great staff on board, you want to keep them motivated. Here are some of the do’s and don’ts: • Keep the lines of communica- tion open. Explain details of jobs and your priorities, they aren’t mind readers. Ask for their opinion on everything happening in the business. The biggest complaints from staff are that nobody asked me and nobody told me. • When someone has put in great performance, praise them in public. Great work warrants immediate praise. • Always save any rebuke for a private meeting. Public humil- iation will always prevent the person hearing what you want to say and is the most demo- tivating thing you can ever do. Other staff that initially wanted them pulled up can instead become embarrassed and sympathetic. • Try to make any meeting to correct staff as soon after the problem arises as possible. Letting things slide is easier short term but much harder in the long run. Ensure that everything you say is as con- structive as possible and ask questions. Never give them a hard time to get revenge or make yourself feel better. • Never emphasise that “this is my business”. You want employees to behave as if it is their business too, not yours. • Remember people will be mo- tivated when they feel treated fairly and can take pride in their job. Following the ad- vice on communicating with them is always a good start. • Also remember that a high salary is not a motivator but a belief that they are underpaid is a huge demotivator. That’s why you have to watch the difference between salaries. In ending Sometimes we can make things too complicated in business and I expect that you will find some of the ideas here obvious. The problem is that getting around to doing the obvious can be a chal- lenge. My hope is that this article is an encouragement to get on with it. Good luck! www.powerednow.com How to be compliant with fire safety Fire safety is often overlooked as, luckily, fires don’t happen all the time. Companies who don’t have the right precautions in place are more likely to lose stock, property and even their business. In the worst circumstances, lives can be lost. There are regulations in place to minimise the risk, and spread of fire. Here are some aspects it covers: Clear corridors - It is impor- tant that nothing is obstruct- ing the path. This is to make sure people can evacuate easily, and will also improve access for firefighters. Fire exits - It needs to be clearly signed which doors are fire exits. This is to avoid confusion and allow for an easy escape. Evacuation plans - All businesses need an up to date emergency evacuation plan. It needs to contain instructions on what people should do in the event of an emergency. Emergency doors - Any ex- its that are for the purpose of escape must open effortlessly. They should never be blocked or locked. Fire equipment - Extin- guishers should be in plain sight and accessible. Maintain compartmentation - Fire doors should never be wedged open, and should be checked regularly. The building also needs to be kept in a fire safe condition, e.g. holes or gaps in walls or voids need to be filled. Fire resistant materials must always been used. There is always the possi- bility of a fire. But the risk can be reduced if you comply with fire regulations and the cor- rect preventative measures are in place. www.fireco.uk