Customer Spotlight
Prisma Health Calmed the Chaos with myClinicalExchange
About the Customer Prisma Health is South Carolina ’ s largest healthcare organization , comprising 18 hospitals , over 300 practice sites , and a dedicated team of healthcare professionals . As an academic health center , Prisma Health partners with leading institutions to advance medical education and research , driving innovation in patient care and healthcare delivery .
Challenge
As Prisma Health grew through mergers and acquisitions , integrating new facilities and academic partners exacerbated its data management challenges . The pandemic further highlighted the need for streamlined processes to quickly communicate with students and track important information . Prisma Health needed a scalable solution that could bring order to its sprawling clinical education programs .
Solution
Prisma Health implemented the myClinicalExchange platform to digitize , streamline and customize its student placement workflows . Features like centralized student profiles , customizable onboarding checklists , and granular scheduling helped reduce chaos . The scalable system adapted as Prisma Health continued growing through additional mergers .
Results
Prisma Health streamlined student placement processes with myClinicalExchange , reducing chaos and manual work . They customized the platform to efficiently track various student types and programs across multiple hospitals , enhancing student onboarding with centralized profiles and customizable checklists . Utilizing reports like the Community Impact Report , Prisma Health gained realtime visibility into key metrics for leadership . The system also supported their COVID-19 response by tracking vaccination compliance and involving student vaccinators . Moreover , myClinicalExchange facilitated the seamless integration of academic programs post-mergers , ensuring consistency across their expanding healthcare system .
“ It also just allows for alignment across the organization . We have created heat maps from an academic standpoint . It ’ s been excellent that everything is in one place as one unit .”
Prisma Clinical Education Director
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