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PRINTPACK INDIA 2019 SHOW DAILY 1 FEBRUARY 2019 | SUPPORTED BY INDIAN PRINTER & PUBLISHER AND PACKAGING SOUTH ASIA
IS THE START-UP SECTOR ADEQUATELY SERVED BY THE PACKAGING INDUSTRY?
TWINKLE TWINKLE LITTLE STARTUP
The branded consumer product business universe in India is expanding visibly these days. As new brands emerge
and fight for market share from the biggies, can nimble packaging suppliers become key enablers for their success?
DEEPAK MANCHANDA
M
any new challenger ‘star’
brands seem to be shining
on the shop shelves across
categories – from food and beverage to
personal and home care. According to a
report in Livemint, “The last five years
have been telling on India’s consumer
market. Increasing broadband pen-
etration, growth of private label brands
from retailers like Big Bazaar, Big Bas-
ket, Reliance Fresh and More, along
with the growing economic might of a
younger demographic have challenged
the top brands across categories – from
home care to packaged foods and bev-
erages.” (Sapna Agarwal, April 2018;
www.livemint.com)
In the same, above quoted report,
research firm Euromonitor is mentioned
as saying, “Between the years 2012 and
2017, eight of India’s top 12 brands
have ceded nearly 40 basis points, to
two percentage points of either vol-
ume or value market share to newer
entrants in home care, packaged foods
and beverages categories. A basis point
is 0.01% of market share. It is calculat-
ed based on volumes and value. While
volume refers to the number of units
sold, value is the price component. The
brands that have lost share are Thums
Up, Horlicks, Tata Tea, Amul, Britan-
nia, Mother Dairy, Brooke Bond and
Surf.”
It’s apparent that the huge unor-
ganized and ‘local’ market of India is
beginning to create slick new ‘chal-
lenger’ brands which need packaging
just as good as the big brands but at a
reduced scale. The new, start-up brands
deserve a better response from the eco-
New brand Aavrani’s natural cosmetic
product packaging
system of the packaging industry which
is presently structured to cluster around
the big ‘star’ brands. The big brands,
with their deep pockets and wide mar-
ket penetration have little difficulty in
meeting the minimum order quantities
(MOQ) terms of packaging suppliers.
On the other hand, the new entrants
seek lower initial order quantity terms
and need flexibility to customize on-
pack messaging to niche markets as
well.
As Aniket Deb, co-founder & chief
executive officer, Bizongo is quoted by
Accel India Insights, in Medium.com,
“If you want to place a custom order
with a packaging manufacturer today,
you’re still dependent on the manufac-
turer’s waitlist and whims. Buyers have
to chase the manufacturers, only to be
told about unaccounted-for produc-
tion delays and to hear at the eleventh
hour, that their specifications can’t be
met.” (https://medium.com/accel-india-
insights/)
Bizongo is an online packaging
design and supply resource that aims
to disrupt the B2B packaging supply
chain by bringing in more reliability of
supply as well as quality and cost ef-
ficiency. “When Bizongo stepped into
the market,” as Aniket goes on to say
in the article, “it was highly fragmented
and unbranded. To provide the best ex-
perience for buyers, we needed to build
good relationships with the packaging
suppliers, by showing value and provid-
ing end-to-end serviceability.”
While Bizongo may be doing its
best, the vast majority of the local, un-
organized and start-up market faces ex-
actly what Aniket mentions plus much
more, if financial resources are limited.
To be noticed on shelves and create
consumer appeal, startup brands need to
look different and innovative compared
to the brand leader. This calls for finan-
cial and creative resources to be able to
invest in the packaging development.
However, due to the fickleness of
consumer response most entrant brands
prefer to be conservative on develop-
ment costs and initial order quantities.
Most of the time this leads to having to
Fabindia expands towards luxury cosmetics
and packaging
depend on ‘stock packaging’ which is
essentially generic bottles, jars, pouch-
es or tins made with ‘one-size-fits-all’
considerations. The outcome inevitably
is erratic specifications, poor quality,
cost overruns, excess inventory and
time delays as well as severe limitation
on design choice and shelf-appeal.
On its part, the Government of In-
dia’s intent to leverage Startup India
was announced on 15 August 2015
by the PM, Narendra Modi himself.
Between the years 2012
and 2017, eight of India’s
top 12 brands have
ceded nearly 40 basis
points, to two percentage
points of either volume
or value market share to
newer entrants in home
care, packaged foods and
beverages categories.
Various schemes to improve the busi-
ness environment for startup brands
have been announced. The outcome is
beginning to be visible in the form of
new brands of food, personal care and
home products in retail outlets as well
as online sales. The need to upgrade
packaging design and quality has been
recognized even by the vast ‘unorgan-
ized’ market of kirana store labels and
local super-market brands.
Under these circumstances, has the
response of the vast majority of pack-
aging convertors been adequate? Have
packaging material and equipment
suppliers responded adequately to the
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