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Useful contacts Ealing Council Services Pupil support service Tel: [phone] Email: [email protected] For information on education grants and financial assistance including travel and free school meals. School attendance service Tel: [phone] The school and the LA’s School attendance service can offer parents help and advice to support attendance. Parents and carers have a legal responsibility to ensure their children attend school regularly. Continued poor attendance with unauthorised absence may lead to legal action being taken against the parents. ISC (Independent Schools Council) Tel: [phone] Website: www.isc.co.uk For information on the private (independent) education sector. Ofsted reports Tel: [phone] Email: [email protected] Website: www.ofsted.gov.uk Elective home education (EHE) Tel: [phone] Advice for parents/carers who are considering educating their child outside the school system. ContinYou Ealing Parent Partnership Service Tel: [phone] Email: [email protected] Website www.continuyou.org.uk/cepps Provides practical, relevant advice and information and one-to-one support, supports you during assessment for a statement of SEN and assists with issues such as moving school and exclusion. Family information service (FIS) Tel: [phone] Email: [email protected] For information on childcare and early years education and other support services for children aged 0-19. Coram Children’s Legal Centre Tel: [phone] (Family or child law) Tel: [phone] (Education law) Website: www.childrenslegalcentre.com Family, Children’s & Education Legal Service. Ealing children’s integrated response service Tel: [phone] Email: [email protected] Report concerns about a child and get advice or help with family problems. Ombudsman Tel: [phone] Website: www.lgo.org.uk A free independent service that investigate complaints about councils and some other authorities, including education admissions appeal panels. Ealing service for children with additional needs Tel: [phone] Social Care, Education and Health Services for families where a child has additional needs or disabilities. Education organisations DFE (Department for Education) General enquiries: 0370 000 2288 Website: www.education.gov.uk/help/contactus Website: www.education.gov.uk/childrenandyoungpeople Other publications: 0845 602 2260 Central newsdesk: 020 7783 8300 Diocesan Bodies Church of England Tel: [phone] Website: www.london.anglican.org/schools London Diocesan Board for Schools Roman Catholic Tel: [phone] Website: www.rcdow.org.uk Westminster Diocese Education Service ACE (Advisory Centre for Education) Tel: [phone] (Mon -Wed 10am-1pm) Website: www.ace-ed.org.uk Email: [email protected] For free independent advice, on admissions and educational issues like bullying, SEN, exclusion and attendance. Starting Primary School 2018 61