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directly attributed to considerable improvements in the reduction of errors. We return to this in Chapter 4, Section 4.06, Achieving and maintaining rapport. 1.04 Your greatest challenges Take a few moments to write down what you believe to be your greatest team related communication challenges. For example, this may be dealing with particular people, job roles, personalities or demographics. Alternatively it could be particular situations or scenarios which arise at your work, or it could be something else entirely. 15