Preview Team Communication for Healthcare Professionals [PREVIEW] Team Communication for Healthcare Profes | Page 12

1.03 The importance of team communication in healthcare
The previous section is intended to increase awareness of the broad range of people and
groups that you work with. The importance of trust, team work and communication is a
common theme across professional codes of practice. For example:
Excerpts from Good Medical Practice; General Medical Council, 2013
Domain 3: Communication, Partnership & Teamwork
• Communicate effectively
• Work constructively with colleagues and delegate effectively
35. You must work collaboratively with colleagues, respecting their skills and
contributions.
36. You must treat colleagues fairly and with respect.
37. You must be aware of how your behaviour may influence others within
and outside the team.
•
Continuity and coordination of care
44. You must contribute to the safe transfer of patients between healthcare
providers and between health and social care providers. This means you
must:
a. share all relevant information with colleagues involved in your
patients’ care within and outside the team, including when you hand
over care as you go off duty, and when you delegate care or refer
patients to other health or social care providers.
b. check, where practical, that a named clinician or team has taken
over responsibility when your role in providing a patient’s care has
ended. This may be particularly important for patients with impaired
capacity or who are vulnerable for other reasons.
Domain 4: Maintaining Trust
•
Treat patients and colleagues fairly and without discrimination
59. You must not unfairly discriminate against patients or colleagues by
allowing your personal views to affect your professional relationships or the
treatment you provide or arrange. You should challenge colleagues if their
behaviour does not comply with this guidance, and follow the guidance in
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