Svetlana Stein L & B Travel LLC
landbtravel @ gmail . com Los Angeles , CA
Years in Travel : 23 How many years have you been with Nexion Travel Group ? 10
What is your most memorable vacation and why ? Tahiti . Biking around the whole Island of Moorea in a Monsoon !
Please name a few of your passions , hobbies or talents .
Passions : For people to take time to try and understand someone better . I feel like when we can understand each other , we can emphasize or even have better relationships . In other words , step into someone else ’ s shoes for even an hour . I also want for my kids to understand that only through hard work and commitment , can you get where you want to be . Hobbies : I enjoy Bachata and Zumba dance classes when I can get away . My kids barely let me have any hobbies . LOL . Talents : I cook great breakfasts and the worst dinners . Literally complete opposites . I grasp foreign languages very quickly and remember . I am able to get along with locals of most countries while barely even speaking their language .
Please name your biggest professional accomplishment . succeed and grow with the company as well . Please share with us one thing that most people do not know about you .
For me , money buys time , not things . Like , free time with my kids or even with myself alone . I also like to point out the silver lining in everything & always believe that out of something bad , comes something good !
What ’ s on your professional and / or personal bucket list ?
Professional Bucket List : to have more 1099 Agents working with L & B both nationwide , and even worldwide . Personal Bucket List : to finally learn how to cook dinner LOL .
What advice do you have for people coming into the travel industry ?
You aren ’ t in the industry for the sole purpose of travel . You are there to fulfill others travel dreams and needs . It ’ s hard work at times with complex customer service , but it can ultimately be very rewarding if you put in the right amount of time and effort . Also - work smarter and not harder .
What would you like to hear from your suppliers during the President ’ s Circle Event ?
Thanks to my amazing team , we are # 1 Travel Agency on Yelp and 1st page of a Google Search in Los Angeles !
What is your agency ’ s 2025 focus ?
To run a successful business where my support staff can
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CIRCLE OF EXCELLENCE WINNER
I would like for our concerns and requests to be notated and truly be there for us year around , not just at big agent events . Because if they consistently support us with clients , then we will in turn make sure that our suppliers succeed with us at the same time !