BUSINESS & PERSONAL DEVELOPMENT
Lead With Confidence featuring HEATHER SPENCER
SUNDAY 3:30 - 4:30P • ROOM C150
In this course , Heather will share how she went from a devastating salon walk out , to being recognized as one of the top 200 salons in North America by Salon Today , in the category of leadership . She ’ ll share actionable steps for salon owners to confidently lead their team and their salon to success and profitability .
Leveling Up the Client Experience
FREE YOUR MIND EDUCATION featuring KIMBERLY LOOMIS
SUNDAY 9:30 - 10:30A • ROOM C160
We will cover the skills and knowledge needed to create exceptional client experiences , foster loyalty , and drive business growth . This course is ideal for business owners , marketing professionals , client relationship managers , and anyone involved in creating and managing client experiences . Join us as we dive into the world of retaining clients , staying booked and get the reviews you are looking for .