POLICIES
Refund Policy
For all programs , classes , and athletic leagues a 100 % refund will be issued if the program is cancelled by the department .
Classes and Programs
All refund requests received at least seven days prior to the program start date are entitled to a refund . A $ 5 refund fee will be charged .
Athletic Leagues
All refund requests received prior to the player evaluations or team meetings are entitled to a refund . A $ 5 refund fee will be charged .
Picnic Shelters
No refunds will be given for inclement weather or cancellations less than 12 days prior to the reserved date .
A $ 5 refund fee will be charged for all cancellations made prior to the deadline .
No refunds will be issued for requests received after the registration deadline or for programs $ 5 and under .
In special circumstances , fees may be transferred to another Parks , Recreation & Cultural Resources Department program . Ask a department representative to determine if this option is available .
Medical hardship-based refunds will be evaluated on a caseby-case basis by Parks , Recreation & Cultural Resources staff .
Non-Discrimination Policy
Garner Parks , Recreation & Cultural Resources is committed to providing inclusive programming and events for all residents of Garner and its surrounding areas regardless of income , cultural background , mental or physical barriers , age or gender . In order for individuals with disabilities to participate as fully as possible , reasonable modifications will be provided in accordance with the Americans with Disabilities Act . Please alert the appropriate program supervisor prior to your arrival at an event or program if you or someone in your family requires modifications .
Inclement Weather Policy
During inclement weather that creates dangerous or hazardous conditions , the Parks , Recreation & Cultural Resources Department will post program and park updates on garnerparks . com , Facebook , and Instagram . Participants may also contact individual facilities to check on current status . The department does not necessarily follow the closing schedules of area schools .
The department will work with rental groups on a case-bycase basis but reserves the right to cancel a rental reservation if the facility cannot be safely accessed . In all cases , participants are requested not to take part in any recreational activity that they consider unsafe for any reason , including weather .
A $ 25 service fee will be charged for all returned checks .
Fee Policy
Throughout this guide you will notice many programs have different fees for Town of Garner residents ( RES ) and nonresidents ( NON-RES ). The Parks , Recreation & Cultural Resources Department is an agency of the Town of Garner and supported by municipal tax revenues . Garner residents pay a lower or discounted rate , while those who live outside the Town of Garner corporate limits are charged a higher rate for participation . Participants must live inside the corporate limits of Garner at the time of registration to receive the resident rate .
Contact Us
900 7th Ave . Garner , N . C . 27529 919.773.4442 garnerprcr @ garnernc . gov
GarnerParks . com | Garner . RecDesk . com 23