Praktische Vaardigheden Ontwikkelen Sales Techniques | Page 47

Cultural Proxemics o o Americans use a firm, solid grip; Middle Easterners and Asians prefer a gentle grip a firm grip to them suggests unnecessary aggressiveness HAND SHAKE o o Americans are taught to look directly Japanese and Koreans are taught to avoid direct eye contact, direct eye contact to them is considered a weakness, and may indicate sexual overtones EYE CONTACT o o o o For Americans, forming a circle with thumb and forefinger to signal O.K. Means "zero" or worthless in France Means money in Japan Means calling someone a very bad name in Germany. O.K. GESTURE o NODDING YES OR NO o o PUTTING FEET ON TABLE For Americans, up and down means yes, side to side means no in Bulgaria, the nods ar