Praktische Vaardigheden Ontwikkelen Sales Techniques | Page 138

CHAPTER 13 CLOSE Be A Winner Winners Part of the Solution Losers Part of the problem "It may be difficult but it's possible" "It may be possible but its too difficult" Finds an answer for every problem Finds a problem with every answer "Let me do it for you" "That's not my job" "There's a green near every sand trap" "There are two or three sand traps near every green Always has a plan Always has an excuse "I'll get it right next time." "It wasn't my fault." "If it is to be, it's up to me." "I can't help it." Translate dreams into reality. Losers translate reality into dreams. Empower. Losers control "Let's find out." "Nobody knows."