SALES TECHNIQUES
http://www-rohan.sdsu.edu/~renglish/377/
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Introduction to Selling
Relationship Selling
Ethical and Legal Considerations
Consumer Behavior and
The Communication Agenda
Finding your Selling Style
Preparation for Success in Selling
Prospecting
The Preapproach and
Telephone Techniques
Approaching the Prospect
Asking Questions and Listening
The S P I N
Preparing for an Effective Presentation
Handling Objections
CLOSE
Building Relationships
with Total Customer Service
Personal Organisation and
Self Management
Sales Management