PR Pitch 2 | Page 90

84 Process Process The Topshop café will renew its menu four times throughout the da y: Breakf ast: 10AM – 12AM Lunch: 1PM- 3PM Afternoon tea: 3PM – 5PM Aperitif: 5PM – 7PM SERVICES Nowadays, successful are the brands that can accommodate their customers with experiences that surpass the border of product commerce. Topshop flagship store on Oxford Street is a great example of such experience. It is more than a shop: It is a multi sensorial place where customer can go to benefit from services beyond clothes shopping such as food, hair, nails salons and many pop up installations. The Topshop village will intend to transport the service environment of Topshop’s flagship store into Covent Garden’s piazza for the duration of the event in order to offer visitors the ultimate Topshop treatment of excellence. For this event, services will be free of charge and only be used for promotional purpose only to the Village visitors throughout the unravelling of the event. TOPSHOP Cafe The Topshop café is a concept installation introduced in 2010 by Topshop as part of its ShowSpace at London fashion week (2*). Unlike for past seasons, the café service will be made accessible, not only to guests, but also general visitors. The Topshop café will be the social centre of the Topshop Village where people will be able to socialize while enjoying complementary drinks and food throughout the day. The food offer will not rely on catering service this season. The Topshop café will promote local independent catering businesses (3*) to provide the Topshop café with delicacies all day long. This collaboration will enable a strong promotion of local food businesses as well as sustain the café with a profusion of different food to compliment everyone’s tastes. Helpers and security guards will work together to coordinate public access to the café and ensure a smooth flow in and out of it. 85