PATIENT MANAGEMENT PROGRAM
Email
PMP offers functionality for emailing patient communication. These email options include:
Appointment Reminders. This increases patient communication by sending reminders to patients
informing them of upcoming appointments with practitioners in your office. This function can be
used for single or multiple dates and by single practitioner or the whole clinic
Appointment Calendar and List. These options are available while booking appointments using F2 Add an Appt or from the Patient Information Appointments tab
Statements. Statements can be emailed to patients while posting activity, from the Patient
Information Account Activity tab and as a group using the Patient Query
Merge Letters. This feature allows you to create letters for groups of patients that personalize
specific fields and choose the patients that receive the letters by specific criteria using the Patient
Query.
Setup
Prior to using email features there is some preliminary setup required. You must turn on your ePMP
program and configure your outgoing email account that details which address emails will be sent from.
You must also edit the existing templates or create new templates of your own that will populate the
body of the emails.
Turn On ePMP
Your computer must be configured start the email sending module named ePMP. This is a one-time
setup procedure.
Go to the Setup menu, Computer Defaults. In the bottom left checkmark This machine only, sends
emails, then click Accept.
Networked offices: Do this procedure on one computer only.
On the Are you sure screen click Yes. Read the PMP Messa