PMP Manual National - Jul. 2014 | Page 106

PATIENT MANAGEMENT PROGRAM Backup, Utilities and Housecleaning Backup Backup is one of the major problems users encounter. Faulty or non-existent backups can have devastating results. Hard drive crash, theft, fire and flood are just a few of the many reasons you may require your PMP backup to retrieve your patient and clinic history. Backup Procedures No matter what media type you are using for backups, floppy disk, CD, USB drive, etc, you should have more than one set. If you use the same object for every backup and that media fails or is lost you will not have any good, retrievable backups. For this reason we suggest you have at least two sets of backup media: 2 USB memory drives 2 CD’s While you are using ‘backup set # 1’, ‘backup set # 2’ should be stored off site. We recommend you perform a PMP Backup daily even if other programs are being utilized. If there is a problem with your program the PMP Support Staff can usually get you up and running in minimal time if you are utilizing the PMP Backup. The OCA is not responsible for any other backup program. Accessing and Using Backup Exit PMP on all computers. Double click the Backup SQL icon on the desktop. Click either Daily Backup or Monthly Backup. Daily Backup contains your patient data and generated report data. Monthly Backup contains your patient data, generated report data, and the Report and Letter directories. 105 | mobilePMP