PATIENT MANAGEMENT PROGRAM
Making Changes to your PMP
There are many times when changes need to be made to your PMP program. You may have a new
associate joining your practice or one practitioner replacing another. An associate may leave, and perhaps
want to take their patient files to input into their own PMP program. You may also have someone joining
you who uses PMP in another facility. Whatever your needs, we’ve probably come across it before – and
we have ways of managing most things. Below we have listed some common changes for PMP and the
associated costs and procedures
Adding a Practitioner
To add a practitioner to your PMP program complete the PMP Order Form and User Agreement. The form
is available:
on the OCA website – www.chiropractic.on.ca. Locate PMP Website and click on the required
form on the right of the screen
on the PMP CD. Once you have opened the CD go to Brochures and Order Forms
by calling the support line at 416-860-7199 or 1-800-561-7361
by emailing the support line at [email protected].
Confirm that you have the current order form by reading the date on the lower right of the form.
Once the form has been completed and the payment processed (usually within 10 business days) you will
receive an email containing the order. The process for adding the new practitioner to your PMP is clearly
detailed in the accompanying instructions. This process should take less than 5 minutes to complete. To
simplify this process please make sure that you provide an email address that does not remove or block
attachments, i.e. not a hotmail or g-mail account.
The costs for adding practitioners are detailed on the order forms.
Deleting a Practitioner
Deleting a practitioner will remove the practitioner from the tab list across your PMP appointment book
and from the drop-down menus but it will not delete any patients or patient information. During the
deletion process, you will be prompted to assign a new Doctor of Record to all of the patients who are
currently assigned to the practitioner that you are deleting. All transaction history for the departing
practitioner will remain. If you would like to delete the transactions performed by the departing
practitioner, please choose the Extract a Practitioner program.
Backups can be restored to view deleted information.
There is no charge for this utility. Order by contacting PMP Support.
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Cleaning Up Your PMP