PATIENT MANAGEMENT PROGRAM
Troubleshooting Failed & Unsent Emails
The email system has a Queue Management section that lists all emails. It is found under Utilities, Email.
This area offers the option to view all emails that were, or are ready to be sent. The Status column
indicates the outcome of the email.
You can filter this report by All Records, Failed, or Sent.
Failed
Use the Failed filter to locate any emails that were not sent due to errors. Click onto a failed email an