Patient Management Program - HCAI
5.
You do not have the provider registered with HCAI or the practitioner information is incorrect
Check this information in the HCAI website, www.HCAI.ca on the Manage, Manage Facility tab. Scroll to
the Associated Provider section at the bottom of the page.
All providers should be listed here. If they are not, click Add Provider and complete the required fields.
If the required practitioners are in the list, click individually on each and confirm that the information is
correct.
PMP requires that Practitioners are listed with HCAI once for every profession.
I.E. if a practitioner is a Chiropractor and Acupuncturist they must be listed twice in the
Associated Provider screen; once for each profession.
Insurer List
The Insurer List will produce a report detailing all insurers and their branches. This list is updated every
time you connect to HCAI.
OCF Patient History
This report will produce a detailed report for the patient history of forms within PMP for a specific
patient. You can filter the report further to show specified dates and whether Draft or Final.
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