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ASIA HEALTH CARE UPDATE Bumrumgrad International Hospital Launches Telemedicine Consultations Soft launched in April 2019, “Bumrungrad Anywhere” is a new timesaving app that allows new and old patients to access tele- medicine consulting services from more than 200 doctors at Bumrungrad Hospital said David Thomas Boucher, chief business transformation officer. The app was not only jointly developed with Singapore-based medical technology company iDoctor, but with another $3 million in- vestment, the hospital now wel- comes the company’s founder and CEO Jaren Siew as the hospital’s newest chief digital As the average consultation at the officer. hospital averages US$200, the $15 (500 baht) consultation deliv- The timesaving app not only al- ers a quality service at a reason- lows residents in the capital to able price. Within this year, this access medical advice, but pa- app will also be used to provide tients nationwide and even in the pre-surgery second opinions and region have had the chance to talk post-surgery follow-ups. to a doctor they select within three minutes via a video or phone call In addition to this app, there are ranging from specialists in neurol- other services included such as ogy to internal medicine. By the the retail pharmaceutical deliver- end of the year, it is hoped than ies which will be made by a net- more than 1,600 doctors will join work of motorcycles operated by this platform. the hospital within a 10 kilometer radius of the hospital, and has The app can simply be download- plans widen its scope in the future ed from Apple or Google Play over all of greater Bangkok. stores. There is a two way com- munication in having patients type The goal of this app is not about in their symptoms to receive profit, but creating stickiness to consultations, but this app also consumers, and giving the hospital grants patients access to their in edge in being able to offer con- own medical history. Security is sumers what they want in the world provided by sending TOP verifica- of ‘instaculture’ where demand for tion to their mobile phones. service has to be faster than ever. Source: “Bumrungrad International Hospital shocks the market with $15 telemedicine consultations”, Arianna Danganan, 1 July 2019, Healthcare Asia Universal Healthcare Granted to Registered Migrant Workers in Thailand As a regional leader in offering universal public health (UHC) since 2002 when Thailand was still an lower middle income country with a per capita gross domestic product of just $1,870, various UHC programs have since been constantly updated to provide greater coverage. Moreover, measures are being taken to make it available to all migrant workers in the future despite rising medical costs. Though Thailand is still not a wealthy country, nearly all 69.81 million Thais are insured by one of three types of public health insurance programs. Govern- ment employees and their de- pendents (8% of the population) are under the tax-financed civil servant medical benefit scheme. Employees in the private sector (17%) are enrolled in the social health insurance scheme fi- nanced by payroll taxes. The rest of the population (75%) amount- ing to 49 million people rely on the basic UHC program. Presently, approximately 1 - 1.2 million documented immigrants have coverage under the social one including 1.5 million undoc- and Vietnam, who registered by health insurance system. Soon, umented immigrants, primarily the Ministry of Public Health in UHC will be extended to every- from Myanmar, Laos, Cambodia, 2018. Source: “Migrant workers gain access to universal healthcare in Thailand”, staff reporters, 1 July 2019, Healthcare Asia 6 PharMed & HealthCare SEPTEMBER 2019