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FEATURES
that failure is inevitable- but they say‘ it’ s what the customer wants’. Surely, we as an industry can do better and inform the customer of the losses that can result from using these products? Will those same suppliers be around when the leaks start and water losses and secondary damage occurs?
Peter Berry, owner and plumber at Plumbs Up Treat every job with pride and take ownership of jobs. Stay up to date with
technology. Get
Supplying quality products at a fair price, on time, has been at the core of Splashworks’ values for that last 30 years and will remain so. proper skills training. Communication with clients is of utmost
Over that period, Plumbing Africa too has been at the forefront of pushing for the use of quality approved plumbing products only. This has been to the benefit of, not only the consumer, but the plumbing industry as a whole.
Murray Crow, managing director, Kwikot powered by Haier South Africa In this trade, consistency is everything. It’ s not always the flashiest importance. Always respect clients’ property. Organise yourself well: your van, your stock, your finances, your time management. I think Peter Berry. it’ s important to have a balance between life and work.
Chris Burgess Learn about management, and learn how to communicate
Image supplied by Peter Berry
Image supplied by Kwikot
Murray Crow. work that earns respect- it’ s the reliability, the care in every fitting and the integrity in every job done right the first time. To the plumbers that keep South Africa flowing- keep showing up, keep taking pride and never underestimate the impact of doing it well, every day. effectively. You’ re not just managing a business, you are managing people.
Chris Burgess.
“ If I had to give one piece of advice to the next generation of plumbers, it’ s this: slow down and do it right the first time. –
Johan Landman, Alpha Plumbing”
Image by © Plumbing Africa www. plumbingafrica. co. za @ plumbingonline @ plumbingonline @ PlumbingAfricaOnline September 2025 Volume 31 I Number 07